What are the responsibilities and job description for the IT Help Desk and Security Analyst position at OP Consulting Group LLC?
Join our client on a long-term contract engagement with a hybrid work arrangement, requiring a minimum of 2 days per week onsite/in-office in Harrisburg, PA. This is an exciting opportunity for an experienced IT Contractor to make a significant impact in the fields of information technology security and support.
The successful candidate will work across our security and help desk teams, providing general technology support, responding to and implementing support tickets, assisting in documenting and managing incidents and vulnerabilities, performing network monitoring and reporting, and ensuring compliance with regulatory guidelines and policies. We are looking for someone who can collaborate effectively between teams and also work independently with minimal supervision.
Required Skills and Experience
- Minimum of 2 years’ experience in information security-related support
- Minimum of 2 years’ experience in helpdesk-related support
- Experience with Microsoft server and workstation operating systems
- Experience with Microsoft O365 products
- Experience with incident reporting and support ticketing systems
- Experience with network and computer security testing tools
- Experience reading and interpreting security logs and reports
- Experience working with Tenable and Splunk
- Associates degree or current certifications within information technology