What are the responsibilities and job description for the Claims Adjuster - Physical Damage I position at OOIDA?
Are you a dedicated, detail-oriented professional with a passion for delivering exceptional customer service? Do you thrive in a team environment and enjoy making meaningful decisions that impact people’s lives? If so, we’d love to hear from you!
We’re seeking a motivated Physical Damage Claims Adjuster to join our team. In this role, you'll handle claims with precision, professionalism, and empathy—ensuring a smooth and transparent claims process for all parties involved.
Supporting small businesses one member at a time. Since 1973, OOIDA has represented the interests of independent owner-operators and professional drivers on all issues that affect truckers. The Association participates in virtually every significant rulemaking affecting professional truckers, testifies at all major hearings on trucking issues, and participates in industry-wide organizations and conferences.
Benefits
- Employee Medical & Dental Insurance available the first of the month after 60 days of employment
- Vacation and personal time after 60 days
- 401K - employer matches half up to 10%
- Casual dress attire
- On-site fitness and daycare center
Responsibilities
- Performs extensive and professional communication with insured, policy holder, claimant tow companies, government bureaus, outside adjusters, industry professionals, witnesses, police and any other person(s) necessary regarding claims
- Reviews field adjusters report and photos to determine settlement amount of repairable and total loss claims
- Prepares report of findings and negotiates settlement with insured
- Works with salvage buyers, and lien holders to obtain needed documents for settlement of claims
- Pay based on qualifications and experience
Required
- Team player with good interpersonal skills
- Great customer service and people skills
- Self-motivated and strong work ethics
Helpful
- Claims adjuster experience
- Insurance sales or commercial cargo brokerage experience
- Mechanical and/or body shop knowledge of class 8 trucks
- Knowledge of AS400 and Content Manager
- Bilingual (English, Spanish)