General Manager - Restaurants

Onvo is a network of travel plazas, restaurants, and hotels with locations throughout Pennsylvania and New York. If you’re looking for a job in NEPA, Central PA, or New York, we’ve got plenty of opportunities for you to explore! Job Description: Job Summary We are seeking an experienced and dynamic General Manager to oversee all aspects of our restaurant operations for Burger King. The successful candidate will be responsible for ensuring exceptional customer experiences, driving financial performance, and leading a high-performing team. Job Responsibilities: * Manage daily restaurant operations, including front-of-house and back-of-house activities, to ensure efficient service and high-quality food delivery. * Develop and implement strategies to achieve sales targets, control costs, and maximize profitability. * Recruit, train, motivate, and manage a diverse team of restaurant staff, fostering a positive and productive work environment. * Maintain high standards of food quality, hygiene, and customer service in accordance with company policies and health regulations. * Handle customer inquiries, feedback, and complaints effectively and professionally to ensure customer satisfaction. * Oversee inventory management, ordering, and supplier relationships to ensure optimal stock levels and cost efficiency. * Implement and enforce all company policies, procedures, and health and safety regulations. * Monitor market trends and competitor activities to identify opportunities for improvement and growth. * Prepare and analyze financial reports, including P&L statements, to identify areas for improvement and implement corrective actions. * Collaborate with senior management to develop and execute marketing and promotional strategies. Job Qualifications *Management experience in a high-volume restaurant or hospitality environment. *Proven track record of successfully managing restaurant operations, including financial performance, staff development, and customer satisfaction. * Strong leadership, communication, and interpersonal skills with the ability to motivate and develop a diverse team. * Excellent understanding of restaurant operations, including kitchen management, front-of-house service, and inventory control. * Proficiency in financial management, including budgeting, cost control, and P&L analysis. * Solid knowledge of food safety regulations and hygiene standards. * Ability to work a flexible schedule, including evenings, weekends, and holidays. Disclaimer: The list of Principal Duties, Essential Functions, and Basic Qualifications is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice. Onvo is an equal opportunity employer. Onvo maintains a work environment in which Team Members are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Team Members without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, and sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision. At Onvo, we are passionate about convenience. We aren't just in the business of fuel or food. We're in the business of providing the best experience for our guests, every time. We are dedicated to providing our guests with exceptional service that is always quick, always kind, and always convenient. Whether you have a background in customer service and hospitality or this is your first job in the industry, if you’re a go-getter, get in touch with us.