What are the responsibilities and job description for the Frontier Customer Team Member position at Ontario Business Executives?
At our core, we’re driven by one goal, helping people stay connected through reliable, affordable, and forward-thinking technology. Our team takes pride in delivering personalized Frontier solutions that simplify everyday life, enhance connectivity, and build lasting customer relationships. With a focus on service, integrity, and innovation, we’ve become a trusted leader in customer service and sales support.
Ignite Your Career with Frontier!
Are you ready to turn great communication skills into real results? We’re looking for motivated, entry-level professionals who want to grow in a Frontier Customer Team Member role that blends customer service and consultative sales. As a Frontier Customer Team Member, you’ll be the bridge between homeowners and the technology that keeps them connected, helping customers identify their needs, recommend tailored Frontier plans, and ensure a seamless setup experience.
If you’re a people-person who enjoys solving problems and thrives in a fast-paced environment, this is your opportunity to build your career and your earning potential at the same time.
Core Duties - Frontier Customer Team Member:
- Initiate meaningful conversations with potential customers, educating them on the benefits of our high-speed internet and bundled services.
- Engage with the community in a direct, customer-facing capacity to generate interest and secure new enrollments for our top-tier Frontier products.
- Present clear, compelling information about our service packages, helping customers make informed decisions that meet their connectivity needs.
- Identify and cultivate new sales opportunities through a variety of outreach methods, ensuring a steady flow of new business.
- Assist customers through the entire enrollment process, from initial query to contract completion, ensuring a seamless and positive onboarding experience.
- Work collaboratively with Frontier Customer Service Associate team members to achieve collective enrollment goals and contribute to a high-energy, results-oriented environment.
- Accurately document all customer interactions and sales progress in our tracking systems.
Perks You'll Enjoy -Frontier Customer Team Member:
- The opportunity to work with a fun, dedicated, and high-performing Frontier Customer Service Associate team.
- Clear pathways for professional growth and advancement into senior and leadership positions.
- Regular recognition for top performers, including bonuses and other incentives.
- A vibrant company culture that supports ambition and celebrates success.
Key Attributes - Frontier Customer Team Member:
- Applicants must be at least 18 years old
- Exceptional interpersonal and verbal communication skills, with a friendly and approachable demeanor.
- A strong desire to learn and grow, with a commitment to mastering new skills and information.
- Resilience and a positive attitude, with the ability to handle rejection and stay motivated.
- Excellent problem-solving abilities and a knack for thinking on your feet.
- Highly organized and detail-oriented, with the ability to manage multiple tasks simultaneously.
- A self-starter with a proactive approach to work and a strong sense of personal accountability.
- Previous experience in a customer-facing role is a plus, but not required. We value drive and potential above all else.
Job Type: Full-time
Pay: $800.00 - $1,400.00 per week
Benefits:
- 401(k)
- Professional development assistance
Work Location: In person
Salary : $800 - $1,400