Social Work Program Manager

Onslow County is seeking a collaborative, focused and outstanding administrator to be the next Social Work Program Manager.  The new Program Manager has multiple opportunities to enhance engagement, evaluate and update practices, shape the division, through hiring and professional development of staff, all while holding and maintaining the highest standards of Social Services to agency clients. This position will be reporting to the Deputy Director.

Our core values—Resilience, Excellence, Accountability, Customer Service, and Honesty—are the foundation of our work and the standard by which we operate. As a member of our team, you are expected to demonstrate these values in every aspect of your role. This means delivering high-quality work, taking responsibility for your actions, providing exceptional service, and maintaining integrity in all interactions. Your commitment to these principles is essential to fostering a positive workplace culture and ensuring the success of our organization and the community we serve. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Responsible for the administrative and technical management of six-seven units responsible for the provision of child welfare in Licensing, In Home Services, and Permanency Planning.
• Supervise Social Work Supervisors who have responsibility for the day-to-day functions of their program.  
• Ensure the consistent application of policy, monitoring to ensure compliance with state standards, and ensuring that case decisions are grounded in a focus on safety, permanence, and wellbeing.
• Engage diplomatically with a diverse group of stakeholders to include individual citizens, community groups, other agency staff, employees, and regional, state and federal authorities in order to keep clients safe and carry out the human service goals of the County.
• Provide input into long-term planning, organize, and direct the budget-making process and personnel functions for Social Work Services. 
• Participate in overall agency planning for the Department of Social Services as a member of the Leadership team.
• Plan the short and long-range work operations, priorities, and goals for the total spectrum of social work services.
• Ensures that supervisors balance workloads to include recommending staffing patterns and organizational changes.
• Ensure supervisors evaluate the work of line staff for adherence to federal and state standards regarding the quality of work necessary to ensure safety, well-being, and permanence. 
• Responsible for tracking, reviewing and coordinating county, state, and federal audits. Develop and monitor corrective action plans as required.
• Evaluate data reports monthly to monitor compliance with state and federal requirements and plan the short and long-range work operations, priorities, and goals for the total spectrum of Social Work Services
• Evaluate staff performance; make recommendations regarding personnel action and implement disciplinary actions; counsel staff regarding performance and employee personnel policies
• Perform assigned functions as a Disaster Ready Team (DRT) member
• Perform related work as required.

Demonstrates considerable knowledge of the laws, regulations, and policies which govern Social Work programs and their application to specific casework and community problems, behavioral and socioeconomic problems and their treatment, governmental and private organizations, and community resources.  Ability to communicate effectively orally and in written form. Has a track record of diplomatically engaging with a diverse group of stakeholders to include individual citizens, community groups, other agency staff, employees, and regional, state, and federal authorities to keep clients safe and carry out the human services goals of the County.  Has highly developed skills in meeting facilitation, conflict resolution, and customer service.  Can effectively recruit, retain, manage, develop and engage talented staff.  Creatively assesses and determines ways to meet program needs within staffing and budgetary constraints, holds high expectations of self and others while also being an effective and respected leader.

• Bachelor's degree in social work, human services, psychology, sociology, or related field. Master's degree and NC Pre-Service Training preferred.
• A minimum of five years in social work including experience in child welfare
• A minimum of three years supervisory experience. 
• Valid driver's license required to operate County vehicles.

Salary will be determined based on qualifications, internal equity, budget, and market considerations.

Salary : $82,180 - $106,835