Community Paramedic

The Community Paramedic provides proactive care that is intended to help improve the overall health and wellness of community and program participants. The Community Paramedic initiates activities to reduce high volume utilizers through the investigation of and coordination with community partners to address chronic patient issues, conducts home visits to reduce hospital admissions as part of transitional care in conjunction with community partners, encourages and facilitates use of health care services more appropriate to the needs of the patient than the hospital emergency department, particularly for those patients who are in acute crisis from mental health and substance use disorders.  Work is performed under the direct supervision of the Community Paramedic Program Manager.

Our core values—Resilience, Excellence, Accountability, Customer Service, and Honesty—are the foundation of our work and the standard by which we operate. As a member of our team, you are expected to demonstrate these values in every aspect of your role. This means delivering high-quality work, taking responsibility for your actions, providing exceptional service, and maintaining integrity in all interactions. Your commitment to these principles is essential to fostering a positive workplace culture and ensuring the success of our organization and the community we serve. 

• Provides skilled, professional, and compassionate mobile integrated healthcare to Onslow County citizens.
• Provision of Care Coordination to include examining, treating, and screening health services for patients.
• Conducts post-hospital release follow-up care including, but not limited to medication reconciliation, wound care, vital signs, and medication administration. Able to deploy or trouble shoot patient monitoring equipment in the home.
• Observes, records, and reports to physician patient’s conditions and reactions to drugs, treatments, and significant incidents.
• Conducts patient education, includes diabetes prevention/treatment, hypertension, Congestive Heart Failure (CHF), Chronic Obstructive Pulmonary Disease (COPD), falls assessments, injury evaluation, geriatric frailty visits, and nutrition.
• Functions as physician and hospital extender through advanced protocol utilization
• Serves as trained navigator of community resources 
• Comprehensive knowledge of principles and processes for providing customer services, including setting and meeting quality standards for services and evaluation of customer satisfaction. 
• Ability to handle a variety of customer service issues with tact and diplomacy in a confidential manner 
• Ability to communicate ideas effectively, including the preparation of reports and logs. Ability to listen and understand directions, information and ideas presented verbally and in writing 
• Attends community meetings and provides community trainings, as requested.
• Preform other duties as assigned depending on the community need and/or home situation.
• Performs assigned functions as a Disaster Ready Team (DRT) 
• Performs all job duties and responsibilities as described for Paramedic. 
• Performs related tasks as required.

Thorough knowledge of the Onslow County EMS system; thorough knowledge of emergency medical care techniques and procedures; crisis intervention skills and techniques; thorough knowledge of mental health, substance use/abuse, and at-risk patient populations; general knowledge of comprehensive opioid, stimulant, and substance abuse site-based programs, thorough knowledge of community paramedicine concepts; ability to thoroughly evaluate, assess, and differentially diagnose patient's conditions and communicate clearly with professional medical personnel; ability to follow oral and written instructions; ability to communicate effectively both orally and in writing; ability to establish and maintain cooperative working relationships with medical providers, fellow employees, patients, and the public; and ability to prepare reports.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or GED.
• Considerable EMS experience, at the Paramedic level, in a 911 system
• North Carolina Paramedic Credential 

PREFERRED 
 

• Community Paramedic/Mobile Integrated Healthcare Training Program
• Associate's Degree in Emergency Medical Science

Special Requirements:

• Unexpired driver's license valid in the state of North Carolina.
• Currently credentialed to function as a Paramedic in the Onslow County-Camp Lejeune EMS System or the ability to gain credential within six months of hire.
• Currently credential to perform Drug Assisted Intubation (DAI) in the Onslow County-Camp Lejeune EMS System or the ability to gain credential within 12 months of hire. 

Compensation will be determined based on qualifications, internal equity, budget, and market considerations.

Salary : $27 - $35