Medical Receptionist/Medical Assistant

Job Overview
We are seeking a dedicated and detail-oriented Medical Receptionist/Medical Assistant to join our healthcare team. This role involves providing exceptional patient service, managing administrative tasks, and supporting clinical operations within a busy medical practice. The ideal candidate will possess strong communication skills, proficiency with electronic health record (EHR) systems, and a solid understanding of medical terminology and coding. Bilingual abilities and clinic experience are highly valued to ensure comprehensive patient care and efficient office management.

Responsibilities

• Greet patients warmly and professionally at the front desk, ensuring excellent patient service and phone etiquette.
• Schedule appointments, verify insurance coverage, and conduct insurance verification processes using systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix, Eaglesoft, and other EMR/EHR platforms.
• Manage patient check-in and check-out procedures, including intake documentation review and updating medical records accurately.
• Assist with medical billing and collections, ensuring proper CPT coding, ICD-9/ICD-10 coding, and documentation review for billing accuracy.
• Handle multi-line phone systems efficiently while maintaining a professional demeanor.
• Maintain organized filing systems for medical records and administrative documents.
• Support clinical staff with basic medical assisting duties as needed, including specimen collection or patient preparation.
• Ensure compliance with HIPAA regulations by safeguarding patient information and maintaining confidentiality at all times.
• Perform data entry tasks such as 10-key typing and document documentation within various EHR systems.
• Assist in office management tasks including inventory management, appointment reminders, and general clerical support.

Experience

• Prior experience in a medical office setting or clinic environment is preferred.
• Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix, Eaglesoft is highly desirable.
• Knowledge of medical billing procedures, CPT coding, ICD coding (ICD-9/ICD-10), and insurance verification processes is essential.
• Strong understanding of medical terminology across various specialties including dental terminology if applicable.
• Proven ability to handle administrative duties such as filing, documentation review, multi-line phone handling, and office management tasks.
• Excellent computer skills including proficiency with Microsoft Office Suite (Word, Excel) and health information management software.
• Bilingual skills are a plus to effectively serve diverse patient populations. This position offers an opportunity to work in a professional healthcare environment where attention to detail and excellent customer service are valued highly. The successful candidate will contribute significantly to the smooth operation of our practice while supporting both administrative and clinical functions to enhance patient care delivery.

Pay: From $16.00 per hour

Work Location: In person

Salary : $16