Senior Systems Engineer

Together we make breakthroughs possible.

At OCLC, we build technology with a purpose: to connect libraries and make knowledge accessible worldwide, because we believe that what is known must be shared. Our teams work with complex global datasets, AI and machine learning, hybrid cloud solutions, and other technologies that connect people and organizations to the information they need. We value the power of unique perspectives and experiences to unlock innovation. At OCLC, your ideas matter, whether you have two years of experience or 20. You'll learn, create, and problem-solve with technologists, product developers, librarians, researchers, marketing pros, and support teams around the world.

Why join OCLC?

OCLC is consistently recognized as a best place to work by several independent programs. We recognize and reward people and results with a comprehensive Total Rewards package. This means competitive compensation that reflects your unique contributions-performance, experience, and skills-along with exceptional benefits, including best-in-class health coverage, retirement plans with generous company contributions, and a commitment to your overall well-being.

• We know the best ideas don't always happen at a desk. Take a walking meeting around our 100-acre campus or enjoy lunch on the patio. We're committed to your success-both personally and professionally. Hybrid work environment: For many roles, three days a week on-site, with occasional additional days based on business needs.

• Free use of our on-site fitness center, gym sports, group exercise classes, and game room

• Onsite catering and cafeteria subsidized by OCLC

• Health and wellness events

• Work environments with individual and team spaces and the latest technology tools

• Paid parental leave and adoption assistance

• Tuition reimbursement and Public Service Loan Forgiveness eligibility

• Company-subsidized pricing on local tickets and memberships

Join us in transforming how people everywhere access information and be part of a mission-driven team that makes a global impact.

The job details are as follows:
OCLC is seeking a Senior Systems Engineer (DevOps) to support and enhance the Wise Integrated Library System (ILS) platform used by public libraries. This role focuses on ensuring the platform remains secure, reliable, scalable, and efficient through automation, monitoring, infrastructure management, and continuous improvement.

Responsibilities:

• Design, maintain, and optimize Linux-based infrastructure (RHEL preferred).
• Automate operational tasks, deployments, and configuration management using Ansible and scripting (Bash/Python).
• Improve infrastructure provisioning, patching, upgrades, and platform maintenance processes.
• Implement and enhance monitoring, alerting, and observability solutions.
• Lead incident resolution, root cause analysis, and preventive improvements.
• Support customer environment deployments and platform improvement projects.
• Collaborate with development teams to improve CI/CD and deployment processes.
• Create technical documentation, runbooks, and promote knowledge sharing.
• Provide technical leadership, mentoring, and cross-team coordination.

Required Qualifications:

• Bachelor's degree or equivalent experience.
• 6 years in DevOps, Systems Engineering, Platform Engineering, or related roles.
• Strong experience with Linux (RHEL) administration and troubleshooting.
• 6 years of Ansible and automation/IaC experience.
• Proficiency in Bash and Python scripting.
• Experience with SQL/MySQL.
• Monitoring, incident management, and production support expertise.
• Strong analytical, problem-solving, and communication skills.

Preferred Qualifications:

• Docker, Kubernetes, Helm
• Jenkins and CI/CD tools
• Rundeck
• Solr, etcd
• Networking (DNS, routing, firewalls)
• Cloud or hybrid infrastructure experience
• ITIL/change management practices
• Experience working with distributed/global teams

Ideal Candidate

A proactive DevOps professional with deep Linux and automation expertise who thrives in production environments, drives operational excellence, leads critical incident response, and collaborates effectively across technical and business teams.

Working Conditions: Normal office environment.

ADA/EAA: The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.