What are the responsibilities and job description for the Mortgage Associate, Direct Lending Sales position at Onity Group Inc.?
Onity Rapid Curriculum Academy – ORCA Junior Loan Officer
Junior Loan Officers will be responsible for soliciting existing Portfolio customers to sell a range of mortgage products in order to meet individual sales goals, company retention goals, and most importantly meet the needs of the Homeowner.
At PHH Mortgage, we enjoy being a part of the lending industry and we want to share this fulfilling, challenging, REWARDING career with you!
Set in a virtual classroom environment and some on-site, PHH Mortgage will provide you the training and tools for success and a lucrative new career!
Who are we looking for?
- Recent college grads looking for an exciting career in the mortgage industry
- Veterans transitioning to the civilian workforce
- Candidates with 1 to 2 years of Sales or Customer Service
What we offer in our Trainee Program:
- Base salary paid bi-weekly (plus overtime opportunity).
- Commissions paid monthly.
- Quarterly incentive based on conversion performance
- Full suite of benefits (health, life, dental, vision, 401k, PTO).
- Best in class training program that will prepare you for success
- Call center environment with inbound and outbound leads.
Job Functions:
- Inbound and Outbound leads provided by the company from our existing portfolio of clients
- Complete mortgage application for qualified clients
- Communicate and set proper expectations with the client from the start of the transaction
- Qualify clients for new mortgage loans using automated underwriting systems (DU/LP)
- Deliver mortgage options to customer in one call to move forward with PHH Mortgage as their preferred lender
- Collect pertinent information/documents from client to begin processing
- Sends all required paperwork to client and provides excellent customer service
- Adhere to all regulatory mortgage compliance guidelines
- Partner with internal operations to consistently produce clean files and successfully complete transactions
- Input transactions into PHH Mortgage’s lead management system
- Communicate effectively with all parties to the transaction.
- Offer excellent customer service to all borrowers
- Structure business day to ensure balance of taking inbound leads and making follow-up contact with current sales pipeline in order to consistently meet minimum performance standards
- Attend all trainings, sales meetings, orientations as directed
- Increase knowledge of mortgage industry by completing all internal trainings timely Ability to use multiple software applications at one time
Qualifications:
- College Degree, High School Diploma, GED or military experience equivalent
- Preferred 1 to 2 years Sales or Customer Service experience
- Ability to obtain industry required licensing and continued education (company sponsored)
- Ability to maintain annually all federal and state licensing requirements
- (This includes background and credit checks annually)
- Customer service driven; responsive to client issues and concerns
- Ability to effectively communicate with others in a professional manner
- Flexibility in schedule to accommodate morning /evening shifts as well as Weekends
- Proficiency in Microsoft Office programs, specifically Word, Excel, and Outlook
Training:
This role will be HYBRID until end of the “nesting period". M, T, W in office. It will then transition to a Remote Role (Anticipate April). Must live in commutable distance to Plano, TX.
#PHH #LoanOfficer