Recertification Specialist

Job Overview
We are currently hiring for a Recertification Specialist to work at our 110-unit community.

The ideal candidate will have strong LIHTC experience. We are seeking a professional, energetic, customer service oriented individual who is passionate about creating an exceptional resident experience.

Hours: Monday-Friday 8:00am – 5:00pm

The Recertification Specialist is responsible for the recertification and renewal process for all residents at the assigned communities.

Role and Responsibilities:

• Comply with any community program requirements (e.g., Low Income Housing Tax Credit, Bond, HOME, etc.).
• Establish and maintain annual recertification and lease renewal schedules. All recertifications must be completed accurately and within the established time period.
• Regularly communicate and follow-up with residents to ensure timely completion of recertification, and prospects for the initial certification.
• Schedule and calculate annual recertifications for all current residents.
• Send all documents and verifications needed to complete recertifications to third-party compliance for review.
• Inform the Regional Manager/Compliance Specialist of any households out of compliance and/or income increases that exceed the program's limits.
• Maintain all resident files in an organized manner to ensure files are always compliant.
• Upload completed recertification in Onesite and store resident files in a locked cabinet.
• Assist Compliance in preparing for state and lender audits.
• Regularly travel to selected communities to meet with current residents and prospects.
• Use and maintain strict confidentiality, discretion, and judgement in dealing with confidential and sensitive issues in all aspects of work.
• Provide friendly communication and exceptional service while adhering to Fair Housing guidelines.

Job Qualifications:

• High School diploma or equivalent (required), some college is preferred.
• Valid driver’s license, auto insurance, reliable transportation.
• 2 years of residential property management experience
• 2 years of affordable housing experience in Low-Income Housing Tax Credit, HOME and/or Bond financing (Required).
• Knowledge and understanding of Violence Against Women Act (VAWA)
• Must be able and willing to travel to assigned communities to perform duties and responsibilities (local travel)
• Proficient with basic math concepts
• Ability to work independently
• Must be able to take initiative, set priorities and deadlines, respond quickly and work with a high degree of accuracy
• Exceptional customer service skills and strong verbal and written communication skills
• Ability to maintain confidentiality and maintain appropriate discretion

Technology Experience:

•  Property management software experience
• RealPage (Tax credit or Affordable) (Required)
• General knowledge of Microsoft Office applications 

Physical Requirements:

This position generally performs work in a typical office environment.  Regularly walk to inspect all inside and outside areas of the community.  Perform in an environment prone to high levels of distraction, dealing with a wide variety of challenges, deadlines, and a varied and diverse array of people.  Be able to occasionally lift up to 30 lbs. 

ABOUT ONESTREET RESIDENTIAL

OneStreet Residential is the premier developer/owner/operator of Active Adult & Workforce Housing communities throughout the metro Atlanta market with just over 2,000 units currently in our portfolio and another 700 currently under development. Residents move in because of our beautifully maintained communities and friendly staff. They stay with us because of our experience, knowledge, reputation, and the unparalleled service we deliver.

We offer a comprehensive benefit package to include PTO, Company Paid Holidays, Medical, Dental, Vision, FSA, Telemedicine, Wellness program, Life insurance, Voluntary Ancillary Benefits, EAP, 401(K) match, Associate Referral Program, and a Retail Product Discount Program.

Salary is commensurate with experience.

OneStreet Residential is a smoke-free environment in all locations.

We are an Equal Opportunity Employer and participate in E-Verify. A pre-employment background check and drug screen are required.

Job Type: Full-time

Pay: $24.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Application Question(s):

• Tell us more about your specific LIHTC experience.
• Are you aligned with the compensation listed?

Experience:

• Residential Property Management: 2 years (Required)
• Real Page (Onesite): 1 year (Preferred)
• LIHTC: 2 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Lawrenceville, GA 30043 (Preferred)

Work Location: In person

Salary : $24