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Insurance Verification Specialist (Personal Injury)

OneSource Medical Diagnostics, LLC
Costa Mesa, CA Full Time
POSTED ON 3/20/2026
AVAILABLE BEFORE 5/19/2026

Want to Enjoy Where You Work?

If you thrive in a positive, team-oriented environment and enjoy learning, growing, and taking ownership of your work, this could be a great fit.

OneSource Medical Diagnostics provides administrative and operational support to Expert MRI, a leading outpatient radiology provider. We are currently seeking a Medical Insurance Medical Specialist (Personal Injury) to join our growing team.

Schedule & Pay

  • Monday – Friday | 8:00 AM – 4:30 PM

What We Offer

  • Medical, Dental, and Vision Insurance
  • Life Insurance, AD&D
  • Short-Term & Long-Term Disability
  • Employee Assistance Program (EAP)
  • Paid Time Off & Paid Sick Time
  • Paid Holidays
  • 401(k)

About the Role

The Personal Injury Verification Lead plays a key role in supporting patient billing by ensuring Personal Injury (PI) cases are accurate, complete, and compliant. This position helps maintain clean billing processes, resolves discrepancies, and works collaboratively across departments to support timely reimbursement.

Key Responsibilities

  • Data Management: Collect, organize, and reconcile missing or incomplete patient information
  • Insurance Verification: Confirm insurance coverage and patient classification for accurate billing
  • Provider Coordination: Verify referring physician information and obtain required documentation and non-PI authorizations
  • PI Case Oversight: Review liability and coverage details for Personal Injury cases in alignment with industry standards
  • Case Reconciliation: Manage formal case closures when treatment is complete or no longer required
  • Customer Communication: Respond to inquiries, resolve issues, and de-escalate concerns professionally
  • Administrative Support: Assist with special projects and additional tasks as assigned by leadership

What We’re Looking For

  • Working knowledge of medical billing and CPT codes (PPO, HMO, MC)
  • Experience running eligibility, insurance verification, and obtaining/submitting authorizations
  • Familiarity with Workers’ Compensation (CWC, AWC) and Personal Injury (PI, PI Med Pay)
  • Minimum of 2 years of relevant experience, associate degree, specialized training, or equivalent
  • At least 2 years of insurance and/or physician office customer service experience
  • Minimum of 1 year in a medical clerical role
  • Bilingual in English and Spanish
  • Strong attention to detail and ability to stay focused in a fast-paced environment
  • Excellent communication skills, strong grammar, and proficiency in MS Office (Excel experience preferred)

OneSource Medical Diagnostics / Expert MRI is an Equal Opportunity Employer.

Job Type: Full-time

Pay: From $24.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Tuition reimbursement
  • Vision insurance

Application Question(s):

  • Do you reside near Costa Mesa?

Experience:

  • Medical scheduling: 2 years (Required)

Language:

  • Spanish (Required)

Work Location: In person

Salary : $24

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