What are the responsibilities and job description for the Operations Analyst position at OneMain Financial?
The Operations Analyst Sr will direct and lead projects and reporting to contribute to our growth and profitability, while ensuring company compliance and adherence to regulation, policy, and procedure. The Operations Analyst Sr will be responsible for basic gathering, analyzing, and organizing large quantities of data, identifying trends, opportunities, and potential risks, while clearly and efficiently reporting this information alongside identified opportunities to key internal stakeholders. This role requires a true champion for change; someone who can challenge the status quo by recognizing and communicating opportunities and executing on recommended corrective actions.
In the Role
Who We Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.
Benefits
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:
In the Role
- Using various analytics tools and techniques to evaluate business opportunity and formulate solutions.
- Compiling data from multiple sources, understanding key performance indicators, and identifying gaps or potential risks.
- Work with operational leaders to determine key performance metrics and provide monthly reports to monitor ongoing operations and identify changing trends
- Validating and testing the processes used to identify and measure risks and compliance gaps of assigned business areas. When appropriate, this person will analyze the results of testing to present management with a recommendation for remediation.
- Creating and maintaining reporting platforms to consistently communicate business performance.
- Developing, executing, and maintaining test vs control strategies to ensure analytical recommendations are beneficial and tracked. Obtaining approval from management and implement recommendations as appropriate.
- Maintaining awareness of company policies and procedures, federal and state laws as well as providing guidance to employees to ensure compliance.
- Fostering a high energy, high performing team culture with exemplary customer service standards.
- High School diploma or GED
- 2 years’ experience in business analytics
- 2 years’ experience in analysis in automotive or financial sales environment
- Bachelor's Degree in analytics or related field
- Strong knowledge of OM programs and systems) to analyze data and provide reporting including SQL, Power BI, Snowflake, and Data Modeling.
Who We Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.
Benefits
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:
- Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date)
- Paid sick leave as determined by state or local ordinance, prorated based on start date
- Paid holidays (7 days per year, based on start date)
- Paid volunteer time (3 days per year, prorated based on start date)