REGISTRATION CLERK - FT

Overall Responsibility:

Interacts with patients and families, physicians and staff, and visitors to the facility. Registers new patients and prepares admission charts.

Key tasks and responsibilities (essential functions):

• Welcomes and greets all patients and visitors in person or over the phone.
• Registers new patients and updates existing patient demographics by collecting detailed patient information, including personal and financial information.
• Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays and communicating with patients and clinical staff.
• Prepares charts for admission of patients and copies patient information, including but not limited to, ID and insurance cards.

• Admits patients and processes their paperwork, including updating patient demographics and information.

• Collects money due, processes and handles funds per departmental procedures.
• Responds to inquiries by patients, prospective patients and visitors in a courteous manner.
• Protects patient confidentiality, making sure PHI is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
• Prepares reports for upcoming surgery schedules.
• General clerical duties.
• Performs other duties or functions as assigned by Manager.

Licensure and Certification: None required.

Experience/Education: Previous receptionist experience required, medical experience preferred. High school graduate or GED required.

Environmental and physical requirements - Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Requires communication skills to deal well with employees, patients, families, physicians and vendors. May require lifting of 20-30 pounds maximum, potential for exposure to blood and body fluids (minimal), and exposure to infectious disease.