Revenue Product Manager

Description

JOB SUMMARY

We're hiring a Revenue Product Manager to own how we price and package everything we sell. You'll design plan structures, bundles, and pricing strategy and find ways to grow revenue from the customers we already have. Success is measured in dollars, not features shipped. In a competitive market, pricing and packaging is one of our biggest levers and you'll own it end to end. OneCloud helps businesses unify voice, video, messaging, and collaboration on one platform serving healthcare, legal, real estate, government, and other industries with a white-glove approach that sets us apart.

Responsibilities

• Own OneCloud’s pricing and packaging seat tiers, add-on bundles, usage-based components, and vertical-specific plans for regulated industries.
• Grow revenue across our full product portfolio AI, SecureFax, AlertBlast, omni-channel contact center, and future additions by increasing how much each customer buys from us.
• Explore and validate new products or product lines for OneCloud to adopt identify adjacent opportunities, size the market, build the business case, and partner with engineering and leadership to stand them up as new revenue streams.
• Build the compliance-as-a-tier motion: make HIPAA, legal, and other regulated-vertical capabilities a clear, priced part of the lineup.
• Partner with Sales on deal structure, discounting guardrails, quoting tools, and enterprise packaging this is a sales-assisted business, and the PM role reflects that.
• Partner with Finance on forecasting, revenue recognition, and the impact of pricing and packaging changes before they ship.
• Partner with Billing, Engineering, and System Operations so every new price and package works cleanly in our systems from the first quote through provisioning, billing, and renewal
• Partner with Marketing to promote pricing and packages online shape the pricing page, plan comparison content, campaign messaging, and the digital funnel that brings prospects to a clear buying decision.
• Lead the building of an e-commerce experience to promote and sell OneCloud products online scope the requirements, manage the outside development partner, and own the resulting online buy flow end-to-end.
• Work with wholesale partners under the Calldacity brand to sell and promote wholesale products support partner enablement, packaging, and pricing for the wholesale channel, and help scale it as a distinct revenue stream.
• Partner with our Infrastructure division to sell, promote, and price structured cabling, POTS, cameras, door access, and other network products and strategically package products and services into GTM plans tailored for both small and large businesses
• Run pricing experiments and rollouts define metrics, manage grandfathering and migration risk, and measure outcomes honestly.
• Build the revenue case for every major change: seize the opportunity, quantify cannibalization, and defend the recommendation to the exec team.
• Perform other duties as assigned by management.
  
  

Requirements

QUALIFICATIONS

• 4 years in product management, with at least 2 years focused on monetization, pricing, or growth ideally at a UCaaS, SaaS, or B2B subscription company.
• Experience with sales-assisted motion (not pure self-serve); comfortable partnering with account executives, CS, and deal desk.
• Strong with SQL and spreadsheets; fluent in SaaS metrics ARR, ARPU, NRR/GRR, attach rate, seat expansion, churn.
• A sharp instinct for packaging: you can look at a product lineup and identify which bundles are leaving money on the table.
• Familiarity with regulated vertical selling (healthcare, legal, government, etc.) is a strong plus.
• Clear written communication PRDs, pricing proposals, and exec memos that are short, specific, and defensible.
  
  

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer
• Ability to lift up to 15 pounds occasionally
• Must be willing to commute and work in the Charlotte Area
• Must be 21 years of age with a valid driver's license and clean driving record
  
  

Benefits

• Comprehensive benefits package including health, dental, vision, and retirement plans
• Competitive compensation structure with performance incentives
• Collaborative and innovative work culture
• Generous paid time off program including vacation, holidays, and personal days
• Professional development opportunities
  
  

#ZR