What are the responsibilities and job description for the Strategic Account Manager position at ONE80 INTERMEDIARIES INC?
The Strategic Account Manager (SAM) is a critical extension of Montage selling and account retention strategy. Along with their respective Regional Vice President of Sales, SAM is responsible for being an internal and external liaison regarding in-house service for Montage dealer clients. SAM supports the sales organization and identifies sales opportunities by evaluating client’s current offerings and pursuing expansion into new product, distribution, and services. Your Impact: Lead new client implementation as it relates to the specific requirements and instructions for services, pricing of services, and communication of requested/completed work between the client, and the business management team. Works closely with sales and business management teams to ensure client performance metrics are being met. Resolve client concerns and questions. Introduces new services. Maintains client dashboard and distributes to all assigned clients monthly no later than the 3rd business day of the following month. Acts as the liaison for the client and business for escalated issues or non-compliance with service level agreements. Builds relationships and communication channels between various account departments including Customer Service, Sales, IT, Finance and Operations. Focuses on training requirements and building skill set for enhanced store sales and understanding of value of our products being sold in store. Successful Candidates Will Have: Bachelor’s degree in Sales and Marketing, Business Administration or related field or equivalent course training. (preferred) 2-5 years Marketing/Business experience OR 2-5 years Sales experience Proficient in Microsoft Office applications Experience in furniture and warranty Industry preferred One80 Intermediaries is part of Arrowhead Intermediaries, a global insurance distribution platform that offers deep specialization, scale, and innovation across wholesale brokerage, program administration, and specialty insurance. With more than 7,000 professionals worldwide and a collective portfolio exceeding $18 billion in premium placed in 2024, our combined organization delivers a diverse trading platform for insurance carriers as well as expanded access and niche solutions for brokers and customers navigating complex and hard-to-place risks. The platform combines entrepreneurial culture with operational excellence to deliver tailored solutions and long-term value across the insurance ecosystem. For more information, please visit one80.com. If you have any questions about this posting, please contact one80careers@one80.com One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at One80 Intermediaries by visiting our careers page: www.one80.com/careers. Personal information submitted by California applicants in response to a job posting is subject to One80's California Job Applicant Privacy Notice . One80 Intermediaries offers market leading access to major insurance markets in the US, UK, Canada and Asia, as well as exclusive programs and in-house binding authority for property & casualty, financial lines, personal lines, life insurance, medical stop loss risks, travel/accident and health, executive benefits, affinity business and warranty coverage. One80 serves commercial companies, non-profits, public entities, associations, unions and private individual risks; and has offices in 55 locations throughout the US and Canada.