Audio visual Sales Account Manager

One Way Event Productions

Where Hospitality Meets Event Technology

At One Way Event Productions, we believe event production is more than equipment; it’s about creating experiences where clients feel seen, supported, and set up for success.

We specialize in corporate events, conferences, and custom productions across NYC, combining technical excellence with a hospitality-first approach.

We’re not looking for order-takers.

We’re looking for partners.

We’re hiring an AV Sales Account Manager to lead client relationships from first conversation through execution.

You will guide clients through the event-building process, helping them think through what they need, what they don’t need, and how to create an event that works both technically and experientially.

• Act as the primary point of contact for clients from inquiry to execution
• Build trust by understanding client goals, pressures, and constraints
• Guide clients through decisions, not just respond to requests
• Position yourself as a thought partner, not a vendor

• Lead discovery calls and ask thoughtful, strategic questions
• Translate client needs into clear AV and production scopes
• Build and present proposals
• Recommend solutions that align with outcomes, not just budgets

• Work closely with internal production and operations teams
• Ensure a smooth handoff from sales → planning → execution
• Stay involved enough to ensure client confidence through the process

• Manage inbound leads and venue partner opportunities
• Build and maintain relationships with planners, agencies, and venues
• Follow up consistently and thoughtfully
• Identify opportunities to grow existing accounts
  

• You understand how events are actually built, from load-in to show flow
• You can anticipate problems before they happen
• You’re calm, confident, and solutions-oriented
• You make clients feel taken care of, not sold to
• You simplify complex decisions
• You listen more than you talk
  

• 3 years of experience in event production, AV, or live events
• Strong understanding of:
• Audio, video, and lighting
• Event timelines and logistics
• Experience building proposals and managing client relationships
• Comfortable leading conversations with planners and corporate clients
• Strong organizational and communication skills
• CRM experience

• Hospitality-first mindset
• Clear communication and accountability
• Team-oriented (sales and ops work closely together)
• Always improving—personally and professionally