Event Sales Manager - Audio Visual Sales

Job Summary

We are seeking a dynamic and experienced Audio Visual Sales Manager (Client Partner & Solutions Seller) within the AV technology sector. This role involves building strong client relationships, identifying new sales opportunities, and delivering tailored AV solutions that meet client needs.

We’re not a gear‑rental counter, we’re a partner. As our Audio Visual Sales Manager, you’ll turn client goals into clear, reliable solutions and steward each opportunity from first hello through signed scope. You love discovery, ask smart questions, and translate needs into quotes and proposals that are clean, accurate, and show‑ready.

The ideal candidate will possess excellent negotiation, communication, and leadership skills, with a proven track record in B2B sales and technology solutions. As a key member of our team, you will drive growth by leveraging your expertise in account management and technical sales to expand our market presence and foster long-term client partnerships.

What you’ll do

Sales discovery & scoping

• Join discovery calls; schedule and host follow‑ups with clients and venue partners.
• Participate in site visits/walkthroughs and turn notes into layouts, SOWs, and timelines.
• Build scopes of work that balance technical integrity, budget, and client goals.

Create quotes & proposals

• Build quotes (gear, labor, power, logistics) and craft proposal narratives that make decisions easy.
• Price responsibly, apply margins, and flag risks or alternates; prepare change orders as needed.
• Use our quoting/proposal software to deliver branded, error‑free documents on deadline.

Own inbound & venue partner channels

• Field inbound inquiries; qualify, route, and respond quickly with next steps.
• Take orders from hotel/venue partners; confirm details, update BEOs/specs, and align expectations.
• Keep communications crisp and hospitality‑forward across email, phone, and meetings.

Pipeline, CRM, and coordination

• Keep the CRM current and tidy: stages, notes, contacts, tasks, and close dates.
• Build simple forecasts and weekly deal reviews; hand off cleanly to Production with a clear brief.
• Collaborate with operations on availability, crew assumptions, and delivery constraints.

What you’ll bring

• 3–5 years in event/AV sales, production, or solutions engineering with hands‑on audio/visual literacy.
• Proven ability to scope corporate meetings, breakouts, brand activations, or galas.
• Customer‑service & hospitality mindset—you make clients feel seen, valued, and heard.
• Proficiency with CRM platforms (HubSpot, Salesforce, or similar) and disciplined pipeline hygiene.
• Comfort with quoting & proposal software (Lasso/Flex/Rentman, Monday, Proposify, etc.).
• Strong written visuals: SOWs, simple drawings, and show‑ready documentation.
• Organized, deadline‑reliable, and calm under pressure; you thrive in fast timelines.
• NYC market familiarity (hotels, venues, institutional clients) is a plus.
• Maintain industry knowledge by staying updated on emerging AV technologies, market trends, and competitors.

Technical familiarity:

• Audio: small‑format consoles, wireless/RF basics, Dante awareness.
• Video: switchers, projection/LED Wall basics, graphics/playback workflows.
• Lighting: DMX basics, room looks, stage wash.
• Power/rigging awareness and vendor coordination.

How we work (Core Values)

• Extreme Hospitality – Treat clients, venues, and teammates by the Golden Rule.
• CHI: Candor, Humility, Integrity – Be direct, own mistakes, do the right thing.
• Relationship Builders – Communicate early, often, and well; be an extension of the client’s team.
• Continual Improvement & Growth – Kaizen mindset. Learn, share, iterate. Be the lobster.
• One Way (the only way): ALL IN – Total commitment to excellence and project success.

Schedule & location

• Westchester/NYC metro; regular venue walkthroughs and client meetings.
• Standard business hours with flexibility for urgent timelines.

Please note: Final-round candidates will be asked to provide 2–3 professional references (we’ll request permission before contacting them). Candidates may also be asked to complete a brief personality and aptitude assessment relevant to the role (e.g., customer-service orientation, problem-solving). Assessment results are just one data point in our process; reasonable accommodations are available upon request, and your information will be kept confidential.