What are the responsibilities and job description for the Customer Service Coordinator position at One Solution?
ONESCS LLC is a third-party logistics company based in North Las Vegas, operating 477,000 sq ft of warehouse space across three facilities. We provide storage, handling, and transportation services to national beverage and consumer product companies.
We are currently seeking a Customer Service Coordinator to support our Customer Service and Operations teams. This role plays an important part in maintaining strong relationships with customers while ensuring smooth coordination between our warehouse, transportation, and administrative teams.
This is an excellent opportunity for someone who is organized, professional, and enjoys working in a fast-paced logistics environment.
Key Responsibilities
Serve as a primary point of contact for customer inquiries via phone and email
Assist with coordinating product pickups, deliveries, and warehouse activity
Communicate with warehouse and transportation teams to ensure accurate order handling
Maintain customer records, documentation, and internal tracking logs
Manage data entry and maintain operational spreadsheets
Support the Customer Service Manager with day-to-day account coordination
Ensure customer requests are communicated clearly to the appropriate departments
Provide administrative support for operations and customer service teams
Qualifications
1–3 years of experience in customer service, administrative coordination, or office support
Strong communication and interpersonal skills
Professional phone and email communication
Strong organizational skills and attention to detail
Ability to multitask and manage competing priorities
Proficiency in Microsoft Office (Outlook, Excel, Word)
Preferred (Not Required)
Experience working in logistics, warehousing, transportation, or supply chain
Experience coordinating orders, shipments, or service requests
What We Offer
Competitive hourly pay based on experience
Stable full-time schedule (Monday–Friday)
Opportunity for advancement within an established logistics company
Supportive and collaborative team environment
401(k) with company match, Medical, Dental, and Vision insurance
We are looking for someone who is organized, dependable, and enjoys supporting customers while working closely with operations teams.
If you enjoy solving problems for customers and working closely with operations teams, we encourage you to apply through Indeed. No phone calls, please.
Pay: $21.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
Salary : $21 - $24