Senior Family Life Coordinator

SENIOR FAMILY LIFE COORDINATOR

JOB IDENTIFICATION INFORMATION

Department:              Single Moms

Direct Supervisor:     Director of Single Moms Program

Hiring Manager(s):    Director of Single Moms Program

Hiring Approver         Executive Director of Single Moms Program

JOB SUMMARY

The Single Moms Program Senior Family Life Coordinator (FLC) is responsible for day-to-day administrative tasks on campus and the onsite management of program clients, ensuring adherence to program rules and expectations. The position supports clients to meet specific needs, either through direct provision of services from the program, or through referral to community resources. Additionally, when a Supervisor of Single Moms is not assigned to the campus, this role takes the lead for the program presence there. This includes educational classes, services, volunteer hosting and on-call work. The Senior FLC coordinates with volunteers and works with them to equip them for educational training for clients.

ESSENTIAL DUTIES AND FUNCTIONS

• Collaborate with Director of Single Moms Programs to make intake decisions for client suitability for the program.
• Process phone inquiries and use judgement to make appropriate referrals.
• Conduct client orientation and complete client admissions paperwork and documentation. 
• Develop service plans for each client, identifying needs, timelines, and through life skill evaluation, assistance with items such as budgeting, household management, scheduling.
• Oversee client execution of service plan and household management, budget adherence, and program guidelines, and report any concerns to appropriate leadership immediately.
• Provide for special needs of client families as prescribed by plan of service, including driving services.
• Manage planning and coordination for weekly classes, organizing meals and client childcare to provide clients with place to meet.
• Facilitate or teach classes in various life skills topics, such as Vocational Training, Personal Development, Financial Literacy, Parenting, and other topics encouraging personal and spiritual growth.
• Develop and execute follow-up plans with discharged clients.
• Submit accurate and timely scheduled reports, forms, and entries into the appropriate databases. 
• Represent OMC at community events, and host volunteers, tour groups and visitors on campus, to expand awareness of the Single Moms Program.
• Participate in assigned training opportunities to stay informed on department expectations and changes in the field.
• Maintain flexible schedule to meet with clients at least one to two evenings a week, or on weekends if necessary, and perform on-call responsibilities as assigned.
• Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES

• N/A

REQUIRED EXPERIENCE AND QUALIFICATIONS

• Bachelor’s degree in social work or an equivalent degree in Human Services field.
• Two years of professionally related experience.
• Be at least twenty-one (21) years of age, with a valid driver’s license and satisfactory driving record.

COMPENTENCIES

• Present oneself, both at and outside of work, in a manner keeping with One More Child’s Core Values of Humble, Hungry, Wise, and Called.
• Communication skills to work with others from all backgrounds.
• Understanding and application of principles and concepts of Trauma-Informed Care among staff and clients.
• Diplomacy skills to navigate tricky situations, while making accurate assessments to make wise decisions under pressure.
• Grasp of healthy family dynamics, conflict resolution, problem solving, interpersonal relationship skills and child development.
• Positive approach to communication used with families needing support services and establish nurturing, healthy relationships.
• Ability to work with frequent interruptions and in stressful situations; respond appropriately in crisis situations.
• Flexibility to work evenings or on-call, at least two evenings a week.

SPIRITUAL QUALIFICATIONS

• It is the mission of One More Child to provide Christ centered services to vulnerable children and struggling families. As stated in the Second Amended and Restated Articles of Incorporation, One More Child provides these services in a Christian context consistent with The Baptist Faith and Message (2000). Employees of One More Child commit to live in a manner that is not contrary to this foundational statement of faith.
• Have had a personal conversion experience with Jesus Christ and been scripturally baptized.
• Possess a sense of commitment to ministry through vocation.
• Hold a sincere desire to seek God and His kingdom.
• Demonstrate personal and devotional habits and practices such as Bible study, prayer, and daily meditation.
• Be a member of a New Testament, evangelical Church in the local community and attend regularly.
• Engage in witness activities as a normal part of life.

PHYSICAL DEMANDS

These physical requirements are not exhaustive, and One More Child may add additional job-related physical demands to these if the need arises. Corrective devices may be used to meet these physical 

While performing the duties of this job, the employee is regularly required to sit and talk or listen. The employee frequently is required to use hands to touch and feel, with precision. The employee is required to walk and reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to facilitate in a computer-based remote environment. When facilitating, the employee may need to stand for extended periods and engage with class.

This job requires the ability to work in stressful conditions from time to time and remain focused for extended periods of time. The ability to lift up to 30 pounds (boxes, documents, and equipment).

WORK ENVIRONMENT

The work environment describes the conditions that an employee may encounter when performing their job duties, including but not limited to, the essential functions of the position. Reasonable accommodation may be available to enable individuals with disabilities to perform these duties. 

Job functions are performed in a normal office or classroom environment. Occasionally there may be events that are in a different setting that require flexibility.

DISCLAIMER

This job description is not intended to be an all-inclusive list of the requirements of this position, but to describe the general nature of the job and provide a reasonable representation of its activities. Additional related work may be identified and assigned by the organization and included as an area of responsibility while assessing performance.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

One More Child is committed to a workplace environment that encourages growth and respect for all current and prospective employees based upon job-related factors such as their educational background, work experience, and ability to perform the essential functions of a particular job. It is the policy and practice of One More Child to prohibit any form of discrimination or harassment based on statuses protected under federal, state, or local laws which are applicable to the organization. As a religious organization, One More Child provides services in a Christian context consistent with The Baptist Faith and Message (2000). Employees of One More Child commit to live in a manner that is not contrary to this foundational statement of faith.