What are the responsibilities and job description for the Fulfillment Specialist position at One Hour Heating & Air Conditioning?
Benefits
About Us
We are a leading customer service company known for fast, reliable solutions and exceptional customer care. Our teammates rely on accurate, timely parts fulfillment to get the job done right the first time. That’s where you come in. We’re looking for a dependable Fulfillment Specialist to help support our field team by managing and streamlining the flow of parts to ultimately serve the customer!
Job Summary
As the Fulfillment Specialist, you’ll play a vital role in sourcing, tracking, and distributing the parts our teammates need. You’ll handle warranty checks, work with multiple vendors and distributors, and help keep our parts inventory organized and well-stocked.
Key Responsibilities
Start your next career with the One Hour Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Flexible schedule
About Us
We are a leading customer service company known for fast, reliable solutions and exceptional customer care. Our teammates rely on accurate, timely parts fulfillment to get the job done right the first time. That’s where you come in. We’re looking for a dependable Fulfillment Specialist to help support our field team by managing and streamlining the flow of parts to ultimately serve the customer!
Job Summary
As the Fulfillment Specialist, you’ll play a vital role in sourcing, tracking, and distributing the parts our teammates need. You’ll handle warranty checks, work with multiple vendors and distributors, and help keep our parts inventory organized and well-stocked.
Key Responsibilities
- Check equipment and part warranties for service jobs.
- Source parts and materials from multiple vendors, distributors, and warehouse locations.
- Communicate with suppliers to ensure availability, accurate pricing, and timely delivery.
- Maintain accurate inventory levels by receiving, stocking, organizing, and cycle-counting parts.
- Fulfill teammate replenishment orders and coordinate timely restocking of service van inventory.
- Track, monitor, and document part orders using our internal systems.
- Work closely with service managers, dispatchers, and technicians to meet daily and weekly parts needs.
- Assist with general warehouse and logistics operations as needed.
- Entry-level role with in-house training.
- No prior experience in parts sourcing/fulfillment is required, although welcomed.
- Strong attention to detail with excellent organizational and follow-up skills.
- Comfortable using inventory software, spreadsheets, and vendor portals.
- Solid communication skills for coordinating with internal staff and outside vendors.
- Ability to prioritize, stay organized, and problem-solve in a fast-paced environment.
- Be part of a respected, growing company.
- Competitive pay and full benefits package.
- Great team environment with room to grow.
- Play a key role in supporting field operations and customer satisfaction.
- Be part of a long-tenured team that focuses on customer service and celebrating successes.
Start your next career with the One Hour Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.
- Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.
- Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
- Career Path— We offer you an unlimited future with our world-class training programs. Our training programs include Technical Training, Virtual Technical Training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry, apply today!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.
Salary : $14 - $18