What are the responsibilities and job description for the Sales & Marketing Leader position at One Hour Heating & Air Conditioning of Waterloo, IA?
At Gubbels heating and air conditioning we are a company that is driven by having the opportunity to not only provide home comfort solutions services, but to be a light and positive influence to each other and our community. We are looking for a leader that will help us go to the next level and has a desire to help others, grow and has a strong work ethic.
The Sales & Marketing Leader at Gubbels is responsible for leading a high performing sales team comprised of Comfort Advisor’s and /or Selling Technicians and managing the overall customer service experience. They will direct employee results through leading, training, coaching, and holding others accountable to the sales process. The Sales & Marketing leader will assist in developing and implementing marketing strategies aimed at driving growth and is a natural problem solver. Also working closely with the leadership team to establish the day/week/month goals.
DUTIES AND RESPONSIBILITIES:
- Responsible for leading the team in achieving sales revenue goals
- Facilitate, track, and evaluate the daily, weekly, and monthly sales performance
- Effectively monitor team productivity based on KPIs, use data to improve outcomes
- Lead the service technicians and call takers to achieve targeted results through coaching and training
- Coordinate and manage opportunities for revenue
- Maintain a record of achieving a high level of Customer Satisfaction
- Delegate responsibility and maintain follow-up for assessment of results
- Promote, support, and facilitate teamwork and foster a positive environment
- Create and execute annual marketing plan to achieve budgeted goal
- Create content for Social media postings and manage tracking of analytics
- Maintain an on-going sales training calendar
What You’ll Need to Succeed:
- A hard-working, reliable team mindset
- The desire to learn and with a high sense of urgency and attention to detail
- Integrity with the instincts to communicate openly and honestly
- Strong problem-solving skills and ability to remain flexible and adaptable
- Enthusiasm and Servant leadership that inspires greatness in others
- History of Success
Benefits Include:
- Competitive base salary
- Paid Time Off
- Major Holidays Paid
- 401k
- Health Savings Account
- Health and Dental Insurance
- Life Insurance
- Short-Term Disability
A Little More About Us:
For more than 55 years, Gubbels has been committed to investing in our people and our customers. Our Mission is to be a light and positive influence to each other and our community, and provide superior home service solutions. Our fast-paced growth-oriented culture drives engagement and inspires personal achievement within an outstanding workplace environment.