What are the responsibilities and job description for the Customer Service Representative position at One Hour Air Conditioning and Heating of San Antonio?
Location
Arizona
Type
Full Time
- 401(k)
- 401(k) matching
- Company parties
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Full-Time | Fast-Paced | Growth-Focused
We proudly serve homeowners across Texas, Arizona, and Nevada through One Hour Air Conditioning & Heating, Benjamin Franklin Plumbing, and Buffalo Electric.
- Deliver excellent customer service on every call
- Schedule service and sales appointments
- Offer additional services and products to meet call center goals
- Make outbound calls to fill the schedule and retain customers
- Maintain accurate customer records
- Partner with dispatch and technicians for timely service
- Resolve customer concerns with professionalism and empathy
- 2 years of customer service experience (call center preferred)
- Excellent communication and multitasking skills
- Proficiency with Microsoft Word and Excel
- Strong organizational habits and attention to detail
- Ability to pass background check and drug screen
- High school diploma or GED
- Supportive, team-focused culture
- Ongoing training and career growth opportunities
- Fast-paced environment with room to shine
- Be part of a company that truly values its people
- Career Growth Opportunities
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.
One Hour Heating & Air Conditioning of NW Arizona
Join the One Hour Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.
Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.
Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!
Salary : $15 - $24