What are the responsibilities and job description for the Clinic Supervisor position at One GI, LLC?
Ready to grow your skills and love where you work?
Looking for a place where you can build your career and be part of a team that actually feels like a team!
Lead the Office. Support the Providers. Elevate Patient Care.
Job Summary
Are you a natural leader with a passion for healthcare excellence? We’re seeking a Clinic Supervisor to oversee daily clinical operations and guide office staff in delivering safe, efficient, and high-quality patient care. In this key leadership role, you’ll serve as the backbone of our physician office—ensuring smooth workflows, supporting providers, and fostering a patient-centered environment.
Supervisory Responsibility
This role includes direct supervision of clinical and office staff, with responsibility for training, development, and performance management.
Awesome Perks, Just for You!
- Excellent paid time off for a healthy work/life balance.
- We’ve got your future in mind! With our generous 401(k) plan, we’ll help you grow your nest egg with an employer match that makes saving for retirement even sweeter.
- Looking to further your education? We want to help! We offer education reimbursement opportunities, with generous annual support based on your employment status.
- Internal growth opportunities. We want to aide in your training and development.
- Competitive health and supplemental benefits; with FSA and HSA options.
- Love where you work? Spread the word! Refer a friend who’d be a great fit for One GI® and earn a special bonus when they join the team!
What You’ll Do
As a Clinic Supervisor, you’ll play a hands-on role in both leadership and patient care, including:
- Oversee daily clinic operations to ensure efficient, safe, and effective clinical services.
- Maintain medical equipment and proactively identify and resolve clinical issues.
- Perform patient check-in, workups, and new patient history collection.
- Schedule patient appointments and coordinate clinic flow.
- Hire, train, mentor, and evaluate assigned staff to build a strong, high-performing team.
- Provide ongoing coaching through regular feedback, performance reviews, and one-on-one meetings.
- Triage patient phone calls and address patient inquiries with professionalism and care.
- Explain procedures and preparation instructions to patients.
- Escort patients throughout the clinic as needed to ensure a positive experience.
- Prepare examination rooms, including cleaning and restocking of supplies.
- Perform phlebotomy for lab work and complete required documentation.
- Approve prescriptions and communicate with pharmacies as directed by physicians.
- Obtain medication authorizations and support treatment coordination.
Why You’ll Love This Role
- Leadership opportunity in a fast-paced clinical environment
- Direct impact on patient care quality and clinic success
- Collaborative team culture with physician partnership
- Meaningful work that blends management and hands-on care
The Must Haves
- High School Diploma or equivalent required. CMA or RMA preferred.
- Strong knowledge of clinical operations, healthcare regulations, and patient safety standards.
- Minimum of 3–5 years of clinical experience, including supervisory or leadership experience, OR 3 – 5 years of clinical experience in a GI office.
- Demonstrated ability to supervise, train, and evaluate clinical staff.
- Basic understanding of physician/staff relationship required.
- Strong leadership skills with the ability to manage workflows, schedules, and performance.
- Commitment to high-quality patient care and continuous quality improvement.