What are the responsibilities and job description for the Welcome Team Receptionist- Bilingual position at One Community Health?
One Community Health (OCH) is seeking a detail-oriented front desk receptionist to join our Welcome Team at the White Salmon, Washington clinic location. This Welcome Team position is responsible for a wide range of clerical and administrative tasks, including patient registration, appointment scheduling, and answering patient phone calls. At OCH, we believe that everyone deserves access to top-notch healthcare, and we're on a mission to make that happen.
Join our team and embark on an incredible journey where every day is a chance to learn, grow, and make a real impact on your community. Let's create a healthier, happier world, one patient at a time! This position is full-time, 5 days a week with one weekend day required.
Key Responsibilities:
- Perform patient registration, including checking patients in and obtaining demographic and billing/insurance information.
- Schedule and confirm appointments, ensuring efficiency and accuracy.
- Receive patient payments and maintain accurate records.
- Answer and screen telephone calls, delivering messages in a timely manner.
- Provide excellent customer service.
Minimum Qualifications:
- Fluent bilingual in English and Spanish.
- Comfortable multitasking in a fast-paced environment.
- Experience in a customer service setting.
- Effective communication skills and experience with multi-line telephones.
- Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
- High school graduate or G.E.D.
Preferred Qualifications:
- Knowledge of medical terminology.
- Post high school education in office/clerical coursework.
- Experience working in the medical industry or a call center environment.
- Experience working with low-income, multi-ethnic populations.
Benefits:
- Medical, Dental & Vision Insurance
- Life, Long-Term Disability, Accident, & Critical Illness Insurance
- Empower Retirement 401k
- 200 hours of Paid Time Off (PTO) annually, not including 6 paid holidays
- Employee Assistance Program (EAP)
- Life Mart- Employee Discounts
- Employee Wellness Events & Team Challenges
Compensation:
- Hourly/Non-Exempt: $23.00-$25.50 per hour
OCH is an equal opportunity employer, and we encourage candidates of all backgrounds to apply.
Salary : $23 - $26