Client Intake - Call Center Representative (64187)

OnderLaw, a nationwide personal injury and product liability law firm based in St. Louis, MO, is looking for an Intake Agent to join our growing team. Our Intake team is the face and voice of our firm to potential clients. This role involves excelling in a fast-paced environment, being a team player and is focused on great client service. The candidate will also need to have the ability to manage multiple priorities and adjust to changing priorities in a professional manner.

The ideal candidate will possess a strong service-oriented, empathetic attitude and have the ability to develop rapport with potential clients while investigating the root of their legal issues. The right candidate will have strong computer skills, excellent written and oral communication skills, and a keen attention to detail. Previous call center experience or office experience is preferred but not required. We offer competitive salary, an incentive bonus structure, and an outstanding benefits package. 

All qualified applicants will receive equal consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.

THIS POSITION WILL BE IN THE OFFICE.

Job Type: Full-time

Salary: $39,900.00 - $49,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Overtime
• Weekend availability

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Office: 2 years (Preferred)
• Customer service: 2 years (Preferred)
• Phone etiquette: 2 years (Preferred)

Work Location: In person

Salary : $39,900 - $49,000