Supervisor - Digital Grid Management Security Operations Center

Salary Range: $112,951 - $150,601
Relocation: No

Summary

In this role, you’ll be responsible for ensuring the safety of technology platforms, including workstations, server systems, networks, applications, databases, and electronic information, and protecting those systems from security violations, access, or destruction. Additionally, you’ll assist with implementing Information Technology security policies covering protocols, applications, networks, client/server systems, personnel, and other risk management mechanisms. This role will report out of our Downtown Dallas office 4 days a week.

Key Roles & Responsibilities

• Actively monitor and investigate, in real time, the organization’s networks, systems, applications, and databases to protect Oncor internal partners and external customers from security violations, unauthorized access, or destruction.
• Perform cybersecurity investigations per the Cyber Security Incident Response Plan (CSIRP) and make recommendations to management based on findings and solutions.
• Report identified metrics, threats, relevant trends, and other topics as requested by the Chief Digital Officer, Chief Information Officer, and Information Security Officer.
• Actively engage and collaborate with other groups within the Digital Grid Management (DGM) team and internal partners.
• Provide supervision, leadership, and training to analysts on toolsets, threats, trends, and intelligence; ensure that any workarounds or process changes are implemented accurately and on time.
• Coordinate with the Manager on high‑priority incidents.
• Ensure the Director of Cybersecurity and Chief Information Officer are apprised of technical and regulatory changes in the security landscape.
• Serve as a change agent to adapt and drive change throughout the organization.
• Demonstrate strong interpersonal skills, a positive attitude, and the ability to thrive in a fast‑paced environment.
• Be self‑motivated and results‑oriented, with a passion to deliver above‑par results in a proactive manner.
• Willingness to work a flexible schedule, including rotating shifts, days, nights, weekends, and holidays as necessary.
• Perform all essential aspects and functions of the job as well as any other specific job requirements as assigned.
• Provide potential 24x7 on‑call/off‑hour security support as needed, including weekends and holidays.

Skills

• Proven analytical, problem‑solving, and research skills.
• Understanding of network concepts, protocols, services, and operating systems.
• Experience with email security, web security, application whitelisting, and anomaly detection tools required.
• Ability to obtain certifications in industry‑specific and technical fields, such as NERC, CIP, and CompTIA Security .
• Advanced verbal and written communication skills.
• Ability to work in an open and collaborative environment.

Education and Experience

• High school diploma, GED, or equivalent is required.
• 5 years of cybersecurity monitoring or related cybersecurity experience required.
• Bachelor’s Degree in Information Technology, Computer Science, Cybersecurity, or a related field is encouraged to apply.
• Supervisory experience is encouraged to apply.

Measures of Success

• Actively identifies and remediates findings and works events to completion in a timely manner.
• Demonstrates skill in working through and adapting to various challenges in an agile manner.
• Demonstrates skill in prioritization and multitasking and succeeds in adapting to change in a fast‑paced environment.
• Demonstrates the ability to collaborate with internal partners in a professional manner.
• Demonstrates leadership and guidance in helping develop security operations center (SOC) analysts.
• Demonstrates continued education and training to develop personal security skills and knowledge.
• Proactively seeks and suggests ways to improve processes and tools based on cybersecurity best practices.
• Completes required departmental reports accurately and with attention to detail.
• Remains informed on current and emerging cybersecurity threats and intelligence.

Benefits

At Oncor, we offer a comprehensive set of benefits, compensation and performance management programs designed specifically to attract, retain, motivate and reward our high-performing workforce. Our supportive and inclusive culture allows every team member the opportunity to thrive and make a difference. We invest in our employee’s success and well-being by offering such things as:

• Annual incentive program.
• Competitive health and welfare benefits (medical, dental, vision, life insurance).
• Ability to earn wellness incentives (up to $2,300 in 2025) and other wellbeing resources.
• 401k with dollar-for-dollar company match up to 6%.
• 401k match with student debt program.
• Cash balance pension plan.
• Adoption Assistance.
• Mental health resources.
• Employee resource groups.
• Tuition reimbursement.
• Competitive vacation, 10 company holidays and 2 personal holidays.
• Paid parental leave.
• Salary continuation for up to 6 months for approved employee illness or injury.
• Other perks such as commuter benefits, electric vehicle incentive program, appliance purchase plan.

Participation in benefit programs for employees in collective bargaining units is subject to the applicable collective bargaining agreement.