What are the responsibilities and job description for the Front Desk Clerk position at ON TRADING CORPORATION?
On Trading Corporation is seeking an experienced part-time Front Desk Clerk
Front Desk Clerk shifts would include 7 am - 3 pm and 3 pm - 11 pm. Weekdays, weekends and holiday availability is required.
Responsible for executing your position's responsibilities with great customer service while performing the following duties:
- Excellent communication, phone and computer skills.
- Ability to multitask and work well under pressure.
- Checking guests in and out.
- Assisting guests when needed and resolving guest issues.
- Responsible for guest safety and security during overnight hours.
- Balancing the daily numbers for the hotel.
- Making sure reports are put together and sent out to management.
- Excellent communication, phone and computer skills.
- Ability to interact effectively directly and by telephone with staff and guests of diverse ages, backgrounds, and interests.
- Flexibility to adjust to a dynamic work environment in handling requests in a courteous, friendly, and efficient manner.
- Ability to multitask and work well under pressure.
- Be able to work weekends and holidays and be flexible for a variety of shifts.
- Knowledge of the local area.
- Resolve guest complaints, ensuring guest satisfaction.
- Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Previous experience is a plus. Must be willing to work hard, show up on time and have a customer service oriented attitude. Maintain positive guest relations at all times.
Job Type: Part-time
Pay: $18.00 per hour
Benefits:
- 401(k)
- Paid time off
Work Location: In person
Salary : $18