What are the responsibilities and job description for the Front Desk Clerk position at The Spinnaker Hotel?
Overview
We are seeking a friendly, reliable, and customer-focused Front Desk Clerk to join our team at a busy hotel in Ocean City, Maryland. The Front Desk Clerk is the first point of contact for our guests and plays a key role in creating a welcoming and positive experience.
If you enjoy working with people, staying organized, and being part of a fast-paced hospitality environment, we would love to hear from you!
Responsibilities
- Greet guests in a friendly and professional manner
- Check guests in and out of the hotel
- Answer phone calls and assist with reservations
- Provide information about the hotel and local attractions
- Handle guest questions and resolve issues promptly
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance when needed
- Maintain a clean and organized front desk area
Qualifications
- Customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Basic computer skills
- Ability to multitask in a fast-paced environment
- Reliable and punctual
- Must be able to work weekends and holidays
Schedule
- Day shift
- Evening shift
- Weekend availability required
We look forward to welcoming a motivated and dependable team member to our hotel team!
Job Types: Full-time, Seasonal
Pay: $16.00 - $17.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $16 - $17