What are the responsibilities and job description for the Front Desk Coordinator position at OMS360?
Michigan Center for Oral Surgery - Front Desk Coordinator
Office Address:
14600 PENNSYLVANIA RD, SOUTHGATE, MI 48195
Purpose: Responsible for greeting patients, checking them in and processing through their appointment.
Position Requirements:
- Greet and receive patients in a friendly and professional manner
- Ensure patient data is accurate and current by reviewing it with the patient
- Document information in patient records system
- Prepare appropriate information prior to patient appointments
- Use discretion with all private information in a medical setting
- Verify patient insurance
- Communicate with other departments as required regarding patient accounts/concerns/questions
- Answer phones and direct call traffic as required
Qualifications:
- Experience working in a medical or dental practice is preferred
- Excellent communication skills, professionalism and customer service ability.
- Highly collaborative
- Ability to process information quickly and accurately
- Willingness to learn new skills.
- Mature and dependable.
- Knowledge of computer software applications.
OMS360 is an Equal Opportunity Employer (EEO).
OUR CORE VALUES
- Teamwork: We are one community; partners with a shared vision of success. We are more powerful together than alone.
- Integrity: We communicate honestly, transparently, and authentically. We take responsibility for our actions, building our reputation by doing what is right.
- Growth-Minded: We seek to constantly adapt and improve. We provide pathways for personal and professional fulfillment.
- Excellence: We are a performance-driven organization, with a passion for excellence in service and outcomes. We are committed to being the best version of ourselves each day.
- Respect: We actively listen and seek to understand. We are welcoming to all; treating others with dignity, compassion, and kindness.