What are the responsibilities and job description for the Back Office Coordinator position at OMS360?
OMS360 | Revenue Cycle Management
Reports to: RCM Director
Classification: Non-Exempt
About OMS360
OMS360 is a fast-paced, entrepreneurial organization supporting a premier network of oral and maxillofacial surgery practices. Through centralized expertise in operations, finance, accounting, recruiting, and marketing, we help our partner practices thrive so their teams can focus on exceptional patient care.
Our culture is built on Teamwork, Integrity, Growth-Mindedness, Excellence, and Respect. We value people who take ownership, collaborate, and look for ways to improve.
About the Role
We are seeking a detail-oriented Back Office Coordinator to support revenue cycle operations for assigned practice locations. In this role, you will manage Medicaid billing processes, follow up on insurance claims, resolve accounts receivable issues, and maintain accurate payment records.
If you enjoy investigating discrepancies, solving problems, and keeping financial processes organized and moving forward, we encourage you to apply.
What You’ll Do
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Manage Medicaid billing processes for assigned practices, including timely claim submission and follow-up.
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Follow up on outstanding insurance claims and resolve denials, discrepancies, and reimbursement issues.
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Review accounts receivable and aging reports, prioritize outstanding balances, and support timely collections.
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Review and help resolve credit balances.
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Accurately post payments and cash receipts, reconcile daily transactions, and investigate discrepancies.
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Maintain complete, accurate records of billing activity, payments, and account follow-up.
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Collaborate with practice teams and RCM colleagues to resolve account issues and support efficient workflows.
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Stay current on applicable billing requirements, regulations, and industry best practices.
What You’ll Bring
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Experience in revenue cycle management, medical billing, or healthcare finance.
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Experience with accounts receivable management and cash posting.
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Familiarity with insurance billing requirements, Medicaid processes, and applicable compliance standards.
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Strong analytical and problem-solving skills, with the ability to identify and resolve account discrepancies.
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Excellent attention to detail and a commitment to accurate documentation.
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Strong organizational and time-management skills, including the ability to manage competing priorities and meet deadlines.
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Clear, professional verbal and written communication.
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Proficiency with billing software and related systems.
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A collaborative approach and a strong sense of accountability.
Preferred: Relevant certification in medical billing, coding, or revenue cycle management.
Work Environment
This role involves extended periods of computer and desk work, use of standard office equipment, movement throughout office facilities, and occasional lifting of up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Apply Today
Bring your billing experience, attention to detail, and commitment to teamwork to OMS360. Help us support the financial operations that keep our partner practices moving forward.
OMS360 is an Equal Opportunity Employer.