R&D Operations Program Manager

The R&D Operations Program Manager plays a critical role in enabling efficient, high‑quality execution across Omnicell’s R&D organization. This role blends operational program management with select technical project management responsibilities, supporting R&D delivery, quality processes, and cross‑functional alignment. The position partners closely with R&D, Quality, Product Management, Growth, Procurement, Finance, HR, and Legal to drive programs that improve execution, compliance, and outcomes.

This is a hands‑on role suited for a self‑starter who can operate with minimal supervision, manage ambiguity, and drive initiatives from concept through execution.

Responsibilities

• Own intake, prioritization, and execution of R&D operational programs and initiatives.
• Program manage requests from initiation through closure, acting as a liaison between stakeholders and approvers.
• Manage interdependencies across programs; identify risks, impacts, and mitigation plans.
• Establish, document, and continuously improve R&D operational processes and best practices.
• Maintain key R&D operational content, tools, and documentation (e.g., intranet, Confluence, process artifacts).
• Support continuous improvement initiatives related to R&D quality processes, metrics, and readiness.
• Hybrid role to support technical aspects including:
• Support execution of complex, cross functional R&D programs that may span hardware, software, and systems development.
• Develop and maintain integrated plans, timelines, dependencies, and high level resource forecasts.
• Identify technical, regulatory, and operational risks early and drive mitigation and recovery plans.
• Ensure alignment with product strategy, regulatory expectations, and business outcomes.
  
  

Required Knowledge & Skills

• Self-starting individual that needs minimum supervision.
• Demonstrated experience driving operational programs/initiatives to successful completion.
• Strong operational excellence focus – Manages activities to enhance efficiency and effectiveness of processes with ability to juggle multiple projects, tasks, and competing deadlines.
• Strategic thinking – Uses knowledge of company business and engineering ops strategies to guide recommendations and decision-making.
• Ability to establish, maintain and improve relationships with team members across multiple cross-functions and office locations.
  
  

Basic Qualifications

• Bachelor’s degree in Business or a related field of study.
• 8 years of experience in operations, project management and administration, for technical teams in start-ups and established companies.
• New process/technology introduction experience.
• Experience/understanding of various Agile practices/frameworks.
  
  

Preferred Qualifications

• 10 years of work experience
• Project Management Certification preferred
• Experience with/in:
• Agile tools such as JIRA
• Service Now experience
• Technology SaaS - Cloud computing, data analytics, machine learning, artificial intelligence technologies
  

Work Conditions

• Work from home/remote work environment
• Ability to travel up to 10% (could be subject to change)