What are the responsibilities and job description for the PRN Automation Pharmacy Technician 2 (PakPlus) - On Call position at Omnicell?
Role Overview
- Support safe, efficient medication operations by operating and optimizing Omnicell pharmacy automation systems in a hospital or health‑system environment.
- Serve as a hands‑on resource for daily automation workflows, inventory accuracy, equipment readiness, and frontline issue resolution in partnership with the Pharmacy Services Manager and customer pharmacy leaders.
- Execute daily automation tasks (issue/return/waste documentation, restocks, bin management) with high accuracy and adherence to SOPs.
- Prepare, clean, and maintain automation equipment; perform routine optimization activities to sustain uptime and throughput.
- Monitor inventory levels; identify and initiate medication and consumable replenishment to keep systems at optimal par levels.
- Perform advanced troubleshooting of automation devices; escalate unresolved issues to the Technical Assistance Center (TAC) and document actions taken.
- Follow Safe Handling of Hazardous Drugs procedures when applicable; maintain compliance with site policies and Omnicell standards.
- Communicate proactively with the Pharmacy Services Manager and customer stakeholders to surface risks, propose solutions, and close the loop on actions.
- Act as a resource/SME to team members—providing on‑site or remote assistance and training to ensure optimal workflow and consistent best practices.
- Strong organization in a fast‑paced clinical setting; excellent customer service, communication, and problem‑solving skills.
- Comfort working with mechanical devices and computer hardware; proficiency with Microsoft Windows, Excel, and PowerPoint.
- Self‑starter who can follow detailed plans and work independently; effective interpersonal skills with all levels of customer and Omnicell personnel.
- High school diploma or GED.
- Active State Board of Pharmacy registration/licensure for Maryland (MD)
- Active National Pharmacy Technician Certification: PTCB/CPhT/EXCPT
- Completion of an accredited pharmacy technician training program.
- ~2 years’ experience with hospital pharmacy automation.
- Basic device troubleshooting skills; familiarity with IV compounding workflows.
- This is a PRN On Call position to support Call Ins/Sick Calls, Vacations, LOAs, etc.
- Able to commute and work at these sites when On Call to support:
- 2401 W. Belvedere Avenue, Baltimore, MD 21215
- 5401 Old Court Road, Randlastown, MD 21133
- 200 Memorial Avenue, Westminster, MD 21157
- Shift(s): Day Shift
- PRN is a strong match if you are on a 7 on / 7 off, PRN or part-time status, etc.
- Hospital Pharmacy Environment:
- Ability to stand for extended periods and lift up to ~35 lbs.
- 8–10‑hour shifts; coverage may occasionally fall outside traditional business hours based on site needs.
- Potential exposure to hazardous drugs; adherence to safety protocols required.
- Ability to travel for training as needed.
- Earn extra income with flexible, on‑call shifts that fit around school, family, or another job.
- Get your foot in the door—PRN experience can lead to full‑time conversion or open paths into roles across Pharmacy Services, Professional Services, Consulting, Marketing, and Management.
- Access additional trainings on state‑of‑the‑art pharmacy automation robots/machines, building hands‑on skills with Omnicell systems.
- Keep your pharmacy technician skills finetuned and relevant, practicing in real clinical settings and staying current on automation best practices.