Ski School Supervisor

Overview:

The ski school supervisor will report to the Ski Schol Director. You will collaborate with other supervisors to manage all ski school programs and staff.

Responsibilities:

• · All supervisors will have a full understanding of all our programs and lesson products. Will need to be able to advise our guest on the best lesson for their needs.
• · Frequently assists guests in resolving queries regarding all departments in the ski area including but not limited to: Ski School, lifts, ticket/pass sales, rental/repair services, F&B outlets, retail, ski patrol, canopy tour.
• · Supervisors will collaborate in the hiring, training, and assign lessons to instructors.
• · All supervisors will oversee inventory, scheduling and assigning lessons for all our programs using RTP, Aspenware and Teams.
• · Observe and mentor the quality of all lessons to provide the appropriate training and quality lessons for our guests.
• · Supervisors and staff will create, build and maintain a terrain garden that is a useful tool for all instructors to use in their lessons.
• · Communication skills must be strong and diverse with staff and guests.
• · Educate our instructors and guest about “The Responsibility Code”.

Working Environment:

Subject to working in a crowded, fast paced environment, long periods of walking and standing, indoors and outdoors, with adverse weather conditions

Qualifications:

• · Minimum of 2 years of supervisory experience.
• · PSIA certification or professional equivalent.
• · Experience with Windows based computer programs.
• · Knowledge of children’s developmental stages of growth.
• · Maintain the highest level of guest service meeting the Omni standards.
• · Must always remain professional.
• · Must work well in a fast paced high-paced environment.
• · Must be effective, anticipating and identifying and solving problems.
• · Must be able to work weekends and holidays.