Housekeeping Houseperson - FT

Housekeeping Houseperson 

Overview: 

This position ensures that assigned public space and guest room floors are kept fully stocked and clean while maintaining Omni standards and exceeding our guest expectations. 

Responsibilities: 

• Ensures that assigned linen room closets are stocked at par. 

• Empties GRAs carts linens and trash as needed. 

• Assist to strip, check out rooms of linen and remove trash. 

• Assists taking in room dining dishes, tables and trays from the guestrooms and corridors to the service elevator landing. 

• Keeps corridors on guest room floors clean and vacuumed. 

• Sweeps, scrubs, mops hard surface floors on assigned section. 

• Assists in deep cleaning and shampooing carpet and/or furniture. 

• Maintains corridor cleanliness. 

• Moves furniture upon request. 

• Completes a quarterly mattress flip project. 

• Completes guest requests. 

• Pick up guest shoes to shine and deliver them back. 

• Assists in the distribution of items to all guests' rooms. 

• Assists in Housekeeping inventories. 

• Washes and places back in linen closets the glassware and coffee cups. 

• Assists GRAs with guestroom supplies. 

• Ensures all linen is dropped in the linen chute in a timely manner. 

• Takes soiled bedspreads, blankets, pillows, and other large bedding items to the Laundry to be washed. 

• Turns in Lost and Found items found to Housekeeping Office before the end of the shift. 

• Deposits trash and recycling to the trash and recycling dumpsters. 

• Cleans up bio-hazard spills in guestrooms and public areas with proper safety gear. 

• Reports missing or damaged items in the guestrooms or public areas to Supervisor 

• Reports engineering issues to the Office Coordinator or Supervisor 

• Encourages and builds mutual trust, respect, and cooperation among co-workers. Treats co-workers fairly and equitably. 

• Maintain a professional, neat, and organized appearance according to Omni Boston Seaport standards. 

• Respond swiftly and effectively in any emergency or safety situation. Ensure a safe working and guest environment to reduce the risk of injury or accident. 

• Attend all required department training and meetings. 

• Perform any other duties required by management. 

Qualifications: 

• Excellent customer service and verbal communication skills. 

• Maintain a professional business appearance, attitude, and performance. 

• Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio. 

• Prior housekeeping experience required or other relevant environmental services experience. 

• Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting. 

• Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays. 

• Candidates must be able to work in a fast-paced environment and be able to handle multiple priorities. 

• Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times. 

• Must have the ability to report to work on time and when scheduled. 

• Must have the ability to stand and/or walk for extended periods of time. 

• Must meet standards of appearance and maintain a high level of personal hygiene at all times. 

• Ability to communicate both verbally and in writing in English with guests, management, and co-workers.