Food Runner | Leisure Pool

Omni PGA Frisco Resort & Spa

Omni PGA Frisco Resort blends the warmth of Texas hospitality with refined comfort. Guests can unwind in one of 500 thoughtfully designed rooms and suites, or embrace the spirit of the Lone Star State in one of 10 private ranch houses. With four shimmering pools—including an adults-only rooftop infinity pool—plus the serene Mokara Spa and 13 unique food and beverage destinations, every stay is an experience to savor. Whether you're planning a weekend retreat or marking a special occasion, this is Frisco at its most unforgettable.

Family Pool has pool-friendly handhelds, big salads, and chilled sweet treats. Bar features include vibrant pool mixology, frozen cocktails, and mocktails. The place for Instagram worthy and experiential activations and promotions.

This role will maintain the highest standards possible for the guest by insuring quick, efficient, and professional Food runner and delivery services.

This position is expected to continue through November 2026.

Responsibilities:

• Assist in food/bar setup and opening, as well as closing.
• Maintain a clean and organized work area.
• Become completely familiar with the service time, menu, specials.
• Greet all guests promptly and courteously.
• Deliver food to correct rooms or tables according to ticket, floor plan, and seat numbers.
• Always inquire if additional service is needed from guests upon delivery and inform server or manager.
• Think clearly, quickly, maintain concentration, and make concise decisions.
• Ability to perform the job functions with minimal supervision.
• Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently, and effective.

Qualifications:

• Ability to clearly and pleasantly communicate in English with guests, management and co-workers, with the ability to answer guest questions and describe menu items. 
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
• Ability to work cohesively with co-workers both within and outside of your department.
• Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment.
• Excellent customer service, service recovery and problem-solving skills.
• Must have unexpired Food Handlers and TABC – or obtain upon hire.
• Must be able to work a variety of shifts, including weekends and holidays.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster. 

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.