Bartender | Barlines

Omni Nashville Hotel

The Omni Nashville Hotel was specially created to be an authentic expression of Nashville’s vibrant music culture. Across from the Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city’s distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville.

The Omni Nashville Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match.

JOB DESCRIPTION

No Job Description for a position can possibly include all duties which may be requested by guest or required by the hotel.  The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager. The following is a summary of the major responsibilities of the position.

DEPARTMENT:         Food & Beverage | Barlines
JOB TITLE:        Barlines Bartender 
REPORTS TO:        Assistant Barlines Manager, Barlines Manager

JOB PURPOSE:        To provide efficient friendly customer service at all times and to 
maintain a clean professional appearance. Ensuring service bar and bar guests are satisfied in a prompt, timely manner.    

ESSENTIAL JOB FUNCTIONS:
•    Acknowledge and greet all guests, anticipate guest needs and respond to guest 
inquiries or requests.
•    Must have full knowledge of food and beverage offerings.
•    Monitor and maintain bar cleanliness, sanitation and organization of bar area.
•    Properly provide silverware and condiments prior to food being presented at bar 
area. 
•    Clean and resetting of bar area as guests depart or preparation of drink is completed.
•    Proper bar setup and break down.
•    Triple sink procedures.
•    Communicate with management, kitchen staff, and serving staff professionally at all times.
•    Contributes to a professional workplace that maximized employee moral, productivity 
and effectiveness. Ensures responsible service of alcohol by following all legal requirements including 
carding and consumption.
•    Accurately takes food and beverage orders from guests and promptly records all 
transactions in Micros system.  Maintains guest tabs and processes payment promptly.
•    Monitors pars.
•    Must have experience selling/up selling.
•    Must have knowledge of wine, spirits and beer.
•    Must be able to work in a fast-paced team environment.

QUALIFICATIONS:
•    Minimum 1-year bartending experience required in a high-volume casual/sports bar environment.  
•    Developed knowledge of wine, spirits, and beer, to including appropriate pours and mixology.
•    Previous cash handling experience required. 
•    Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, in person and on the phone.
•    Ability to accurately and efficiently input information into MICROS.
•    Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
•    Ability to work cohesively with co-workers both within and outside of your department.
•    Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment.
•    Excellent customer service, service recovery and problem-solving skills.
•    Possess an unexpired State of Tennessee Alcoholic Beverage Commission Server Permit or have the ability to obtain one before date of hire.    
•    Must be able to work a variety of shifts, including weekends and holidays.

ENVIRONMENT & POSITION ANALYSIS:
•    Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. 
•    Stand or walk for an extended period or for an entire work shift.  
•    Requires repetitive motion of arms, hands, and legs. 
•    May work both indoors and outdoors. 

TOOLS & EQUIPMENT:
•    Serving trays, tray jacks, flatware, wine key, beer key, liquor bottles, wine bottles, beer bottles, Micros System

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster. 

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.