Barchetta Assistant General Manager

JOB PURPOSE: To ensure the highest level of Food and Beverage service within the outlet. Ensure proper training and supervision of all restaurant staff. To deliver prompt, courteous service in a manner that complies with Omni Food and Beverage/Barchetta’s standards and company policies and procedures.

ESSENTIAL JOB FUNCTIONS: 

• Responsible for assigned shift, assisting in overall management. 

• Responsible for supervising, evaluating, organizing, recruitment, training, and directing the activities of the Barchetta’s staff  

• Complete environmental checklist for dining room (Ensure music levels and lighting at proper levels.) 

• Spot check liquor pars, and assist in maintaining qualities of product. 

• Check bar controls, shot glass use, red lining, and bottles totally empty daily. 

• Must be familiar with and adhere to all liquor liability laws. 

• Order daily supplies. 

• Monitor each guest experience and handle guest comments and complaints and ensure guest satisfaction. 

• Stay on the floor during peak hours. 

• Communicate with guests and receive feedback. 

• Examine food preparation and beverage presentation. 

• Assist manager in; scheduling, completing weekly payroll, and forecasting both weekly and monthly. 

• Prepare maintenance request and follow-up. 

• Monitor food and liquor requisitions and food waste. 

• Must know emergency procedures and work to prevent accidents. 

• Be well versed in all activities of outlets and hotel and communicate to staff. 

• Maintain a clean physical appearance ensuring that the bar is always set to specification hotel and health standards. 

• Maintain and control environment in comfortable atmosphere adhering to environmental checklist. 

• Improve profit and budget by implementing promotions, table tents, special events, etc. 

• Thorough knowledge of cashiering responsibilities. 

QUALIFICATIONS: 

• 2-years restaurant management experience.  

• Upscale steak house management experience is strongly preferred however other fine dining and/or hotel food & beverage leadership experience will be considered. 

• Candidate must have proven leadership skills and must be able to train, develop, and motivate staff.  

• Ability to teach employees importance of, and how to interact with internal/external guests and courteously solve internal requests. 

• Ability to train a staff to produce high volumes of work while maintaining quality per Omni and Barchetta’s standards. 

• Ability to set priorities for the Barchetta’s team and provide feedback to others that enhances performance. 

• Prior experience managing schedules, payroll, service recovery and associate relations matters required. 

• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by telephone. 

• Ability to multi-task and work in fast paced environment. 

• Must be proficient with computers. 

• Ability to work well under pressure, managing a high volume of orders and guest requests. 

• Strong organizational skills with the ability to multi-task and provide guest follow up in a fast-paced environment. 

• Must be able to work a variety of shifts, including weekends and holidays. 

ENVIRONMENT & POSITION ANALYSIS: 

• Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance.  

• Stand or walk for an extended period or for an entire work shift.   

• Requires repetitive motion. May work both indoors and outdoors.