What are the responsibilities and job description for the PM Housekeeping Supervisor position at Omni Hotels & Resorts?
Location
Charlotte Hotel
The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlotte’s financial district, the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district.
Omni Charlotte’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Charlotte Hotel may be your perfect match.
Job Description
The role of the Housekeeping Supervisor is to ensure that the cleaning and servicing of guestrooms, public areas, back of house and landings meet Omni four star/four diamond standards.
Responsibilities
- Inspect the cleaning and servicing of guestrooms and public areas
- Assign special projects as directed by the Director of Housekeeping.
- Report any needed repairs or discrepancies of guest rooms.
- Ensure that all Guest Room Attendants have appropriate supplies and linens.
- Assist in the cleaning of guest rooms when necessary.
- Assist in processing AM and PM room status reports.
- Ensure that the Guest Room Attendant’s linen cart is neat and well organized.
- Ensure that linen closets on guest room floors are completely stocked.
- Maintain supply cage stock, neat and clean at all times.
- Must have all guest rooms punched in via the phone after completion.
- Ensure VIP rooms are inspected ASAP.
- Ensure check out/vacated rooms are a priority.
- Knowledge of hotel, facilities and events.
- To ensure hotel, guest and associates are maintained in a safe and secure environment.
Qualifications
- Ability to maintain 4-Diamond level cleanliness standards
- Ability to work with management on special projects
- Strong attention to detail with a sense of urgency as required
- Must be able to lift a minimum of 50 lbs
- Must be able to push or pull a minimum of 75 lbs
- Must be able to communicate via radio and phone as needed
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.