What are the responsibilities and job description for the Housekeeping Supervisor position at Homewood Suites and Hilton Garden Inn Charlotte/South Park?
Your foundation in housekeeping is solid. You like to clean rooms, public space and the variety and movement the day presents, and you’ve got a knack with people and juggling schedules is a snap. Your trained eye quickly spots things out of order. You strive for the most efficient way to complete tasks safely and enjoy sharing what you know. If you’re up for the challenge, this Housekeeping Supervisor position may be a great opportunity for you.
As Housekeeping Supervisor, you will
- Clean, dust, polish and vacuum to make sure guest rooms and bathrooms meet hotel standards.
- Change linens, make beds, and leave the bathroom sparkling.
- Restock all guest room supplies, like soap and shampoo
- Use your talent for overseeing people and getting things done on time and under budget. Use your knowledge and experience to take preventive measures for the protection and comfort of guests, and the safety and security of associates and the asset.
- Enable an environment where motivated people want to join, learn, do their best, and advance. Oversee a diverse team of well-trained housekeepers by modeling the way, by empowering, sharing what you know, and coaching throughout the employment lifecycle.
- Use your practiced eye to ensure all guest and service areas are cleaned and turndown service delivered. Take action for loss prevention, optimal health and hygiene, to ensure guest comfort and associate safety.
- Apply your talent for juggling to plan and schedule assignments and manage special requests for exceptional guest experience.
- Keep a pulse on supplies and expenses, in order to meet or exceed budget goals.
- Respond to guest requests and concerns, attending to guest needs with prompt courtesy.
Fundamentals
A high school education or equivalent experience, with one to two years of employment related experience is required. Working knowledge of housekeeping is expected. Supervisory skills are required. You must be able to communicate effectively with staff, management and guests, and a second language may be required. The ability to operate a two-way radio, cleaning and general office equipment, including a computer, is expected. This position requires continuous movement and standing, and the ability to lift up to 25 pounds and push or pull up to 35 pounds.
Benefits
- Medical
- Dental
- Vision
- Life
- Long/Short Term
- 401-K
- Supplemental Insurance
- Professional Growth and Development Opportunities
- Compensation: Based on Experience
- Travel Discounts
Source: Chartwell Hospitality