What are the responsibilities and job description for the In Room Dining Order Taker position at Omni Hotels & Resorts?
Overview
To properly take all guests' R/S orders, communicate them to the servers and work to expedite their service. To properly perform all control and revenue related paperwork.
Responsibilities
To properly take all guests' R/S orders, communicate them to the servers and work to expedite their service. To properly perform all control and revenue related paperwork.
Responsibilities
- Responsible to answer the phone within three rings.
- Take orders for guests.
- Must follow prepared scenario to encourage upselling.
- Give the approximate time of delivery for the order.
- Prepare payment of checks.
- Knowledge of food menu and wine list.
- Know and adhere to all liability laws.
- Printing of reports at the end of the shift and banking out.
- Complete other duties assigned.
- Attend all designated staff meetings and training sessions.
- Must have previous food and beverage ina fine dining restaurant or luxury hotel with room service experience preferred
- Must be able to work flexible shifts to include nights, weekends, and holidays