What are the responsibilities and job description for the ROOM SERVICE ORDER TAKER position at EMBASSY SUITES - FORT WORTH?
You are friendly, attentive, and enjoy making guests feel cared for. You understand how important accuracy and hospitality are when taking orders and coordinating in‑room dining service. If you are customer focused, organized, and enjoy supporting food and beverage operations, keep reading.
The Role
As a Room Service Order Taker, you handle in‑room dining calls, take guest food and beverage orders, enter them accurately into the system, and coordinate with the culinary and service teams to ensure timely and professional delivery.
What You Will Be Doing
• Answer room service calls promptly and courteously
• Take food and beverage orders with accuracy and attention to detail
• Enter orders into the POS system and communicate special requests
• Provide menu information and assist guests with recommendations
• Coordinate order timing with the kitchen and room service team
• Ensure orders are complete, accurate, and ready for delivery
• Maintain cleanliness and organization of the room service area
• Follow hotel and food safety standards at all times
• Assist with additional food and beverage tasks as needed
Why You Will Love It Here
• A supportive and team driven work environment
• Opportunities to grow in food and beverage or hotel operations
• A role where you help create convenient and memorable guest experiences
Ready to Join the Team
If you are ready to deliver excellent guest service and support a smooth room service operation, we would love to meet you.
Apply now.
EOE
Qualifications:What Makes You You
• Strong communication and guest service skills
• Friendly phone presence and attention to detail
• Ability to multitask and work in a fast-paced environment
• Organized, dependable, and team oriented
• Comfortable using computer and POS systems
• Food and beverage experience is helpful but not required
• Flexible to work any shifts, including holidays and weekends
Salary : $16 - $19