What are the responsibilities and job description for the Dinner Server PT position at Omni Hotels & Resorts?
The Omni Homestead Resort & Spa
Overview:
As a Server, you will embody the spirit of warmth and attentiveness, ensuring every guest enjoys seamless and personalized service. Whether recommending menu items or creating a welcoming atmosphere, you will contribute to the high standards and reputation of Omni Hotel & Resorts. If you thrive in a fast-paced environment and take pride in curating unforgettable moments, we'd love to have you on our team.
Responsibilities:
* Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries or requests.
* Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
* Must maintain full familiarity with menus and knowledge of beverage offerings, including wine service.
* Complete station set-up and breakdown/side-work.
* Polish and clean all water glassware on assigned station during each shift.
* Take food and beverage orders and upsell as often as possible.
* Be pleasant, smile and greet all guests using surnames when obtained.
* Send orders using MICROS systems.
* Communicate with culinary team regarding meal requirements, allegories, dietary needs and special requests.
* Alert Restaurant Manager immediately if a guest has a suggestion, complaint or issue.
* Present accurate check to guests and process payment.
* Assist in seating guests and answering phones for restaurant as needed.
* Cross train among other food and beverage outlets as needed.
* Perform any other duties as assigned by the restaurant manager.
Qualifications:
* Minimum 1 year of serving experience, high volume & casual environment preferred.
* Must adhere and agree to compensation acknowledgement and tip reporting guidelines.
* Must have knowledge of wine, spirits, and beer.
* Must be able to work a variety of shifts, including weekends and holidays.
* Maintain a professional business appearance, attitude, and performance.
* Must have unexpired Food Handlers obtain upon hire.
* Must be able to lift, push, pull, place, and carry objects weighing up to 50lbs.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Omni Hotels & Resorts is an equal opportunity employer.