What are the responsibilities and job description for the Barista Cashier position at Omni Hilton Head Oceanfront Resort?
Omni Hilton Head Oceanfront Resort is seeking an energetic and guest-focused Barista/Cashier to provide quick, efficient, and professional service to our guests. In this role, you will prepare specialty coffee beverages, process transactions, and ensure a welcoming and clean café environment that reflects Omni’s high standards of hospitality.
Your friendly personality, attention to detail, and commitment to exceptional service will help create a positive and memorable experience for every guest.
ResponsibilitiesGuest Service & Operations
- Provide friendly, efficient, and professional service to all guests
- Prepare and serve coffee beverages and food items according to established standards
- Accurately process guest transactions including cash, credit cards, and room charges
- Maintain a cash bank and follow proper cash handling procedures
- Verify guest room numbers when processing room charges
- Communicate effectively with guests and associates to ensure guest needs are met
- Address guest questions or concerns in a professional and timely manner
Café & Work Area Maintenance
- Maintain cleanliness and organization of the café, service areas, and equipment
- Coordinate with housekeeping to ensure lobby and public areas remain clean and presentable
- Follow all food safety and proper food handling procedures
- Ensure all equipment is used safely and maintained properly
Inventory & Administrative Support
- Assist with monthly inventory and stock control
- Adhere to company policies regarding employee purchases and transactions
- Interact with other departments to ensure smooth operations and guest satisfaction
Qualifications
- Minimum 1 year of cash handling experience required
- Previous barista, café, or food & beverage experience preferred
- Strong communication and interpersonal skills
- Ability to remain professional and positive in all situations
- Ability to listen, understand, and respond effectively to guest and team member concerns
- Understanding of proper uniform and grooming standards
- Ability to work a flexible schedule including weekends and holidays
Tools & Equipment
- Espresso machine and coffee brewing equipment
- Coffee pots and beverage machines
- Pizza oven and toaster
- Microwave and refrigeration equipment
- Bus trays, dishware, silverware, and glassware
- Telephone and point-of-sale system
- Standard office equipment (computer, printer, copier, telephone)
- Corporate software programs such as Kronos WFC, OpenTable, Synergy, and Epitome
Why Work at Omni Hilton Head Oceanfront Resort?
At Omni Hotels & Resorts, we believe our associates are the heart of our success. When you join our team, you become part of a culture built on genuine hospitality, respect, and professional growth.
What you can expect:
- A supportive and collaborative team environment
- Opportunities for career growth and advancement within Omni Hotels & Resorts
- Competitive pay and benefits
- Training and development to help you grow in hospitality
- The opportunity to work at a beautiful oceanfront resort destination
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
- Paid training
- Referral program
- Retirement plan
- Vision insurance
Language:
- English (Required)
Work Location: In person
Salary : $18