OMEGA SYSTEMS JOB DESCRIPTION

Position: Inside Sales Representative
Reports To: Sr. Sales Operations Manager
Division: Sales
FSLA: Exempt
Office Designation: Hybrid (Elmwood Park, NJ), Open to fully remote

We’re seeking a motivated and detail oriented Inside Sales Representative (ISR) to support our growing sales organization. In this role, you’ll work closely with customers, vendors, and internal teams to ensure efficient communication, accurate quoting, and a seamless sales process.

If you’re a proactive problem-solver with strong organizational skills and a passion for delivering exceptional customer service, we want to hear from you.

Functional Responsibility and Task Statements

• Work directly in communicating and negotiating with vendors and distributors for quoting, product availability, and pricing
• Maintain and enter all deal registrations on large opportunities
• Generate accurate and complete quotes based on pricing, services, and build of materials received from the sales team or engineers
• Handle customer quote requests such as workstation setups, licenses requests, and hardware/software renewals.
• Responsible for gross margin and profitability calculations and understanding the budget for the opportunity
• Responsible for owning the entire quoting process and ensuring the quote is sent to the customer in a timely manner
• Responsible for drafting all customer agreements ensuring contracts align with company policies and standards.
• Responsible for opportunity management by accurately maintaining opportunities, utilizing sales activities to track and follow up until closed.
• Develop and maintain successful relationships with customers, vendors, and internal departments, with the goal of increasing the volume of sales and profitability of the business.
• Incumbent(s) in the position may be required to perform other duties and special assignments not specifically stated.

Environmental: The job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, etc.

Travel Requirements: Minimal travel is required for this position.

Qualifications and Experience

• BA/BS Degree is preferred
• 1-3 years' experience in information technology or a sales support role preferred
• Managed Services Provider Experience a plus
• Strong math background
• Possess a positive attitude, insightful, energetic and a great problem solver
• Strong analytical skills with the ability to interpret data and provide actionable insights.
• Excellent organizational and time management skills with acute attention to detail.
• Excellent and consistent communication and interpersonal skills to collaborate with diverse groups of people.
• Customer-focused with the ability to maintain customer satisfaction.
• A proactive, self-motivated approach with the ability to work both independently and as part of a team.
• Knowledge of Microsoft Office, Salesforce, and/or ConnectWise a plus

Benefits

• Heath Insurance
• Dental Insurance
• Vision
• 401(K) plus employer match
• Life Insurance & Accidental Death and Dismemberment
• Employee Assistance Program
• Additional ancillary benefits to select from
• Paid Time Off, Paid Company Holidays, Floating Holiday, and your Birthday is a Holiday

EEO STATEMENT
The Company's policy provides equal employment opportunities for all applicants and employees. Omega Systems provides equal employment opportunities to all qualified individuals without regard to actual or perceived race including hair texture and natural hair styles), color, religion, religious creed (including religious dress and religious grooming practices), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity, status and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Applicants, as well as employees who are or have become disabled, must be able to perform the essential job functions with or without reasonable accommodation. The Company shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.