Bilingual HR Operations Coordinator

Schedule Requirements:

This is a full-time day shift position, approximately 40 hours per week, with some additional hours during peak hiring as needed.

Job Summary:

The HR Operations Coordinator provides comprehensive administrative and operational support to the HR Division and Operations Department. This role ensures accuracy and compliance in employee onboarding, I-9 processing, data and records management, Unemployment Claims, and HR system updates. This role will act as a key point of contact for both team members and managers, contributing to smooth HR processes and positive team member experiences. This job requires bilingual communication skills in both English and Spanish.

Essential job duties include:

• Responsible for accurate and timely I-9 administration, including:
• Assists candidates with completing the electronic I-9 form
• Reviews documents for accuracy & validity
• Follows up with candidates on missing documents and E-Verify results
• Audits the electronic I-9 system
• Updates I-9 progress in various HR databases
• Assists with the I-9 reverification process
• Completes data entry in applicant tracking system (ATS) & human resources information system (HRIS) including new hire information and updates to existing team member data. Collaborates with coordinators and leaders across the organization to ensure information is accurate. Scans and uploads team member records in compliance with applicable laws and regulations.
• Manages the unemployment claims documentation process, including recordkeeping, claims response, tracking, and communication with internal and external partners while ensuring timely processing and compliance with company policies and applicable regulations.
• Completes orientation tasks for new team members, including team member ID badges, course enrollments in LMS, and orientation attendance.
• Assists with various projects and other duties as needed. Examples include assisting with job fairs, responding to employment verifications, and creating & maintaining standard operating procedures in OneNote.
• Coordinates Team Member Anniversary and Birthday Programs, including generating reports, ordering gifts, preparing recognition letters, and updating service-related badges and discount cards.
• Provides additional support related to the HR Function, including auditing team member records in various HR databases, generating and distributing reports, responding to employment verifications, and managing labor law posters through GovDocs.
• Supports ADP self-service processes. Responds to ADPHotline Phone/Emails/Text inquiries in a timely manner, and assists team members with any questions regarding updates/edits to their ADP records.
• Provides bilingual support to the HR Division. Assists with translations and interpreting as needed.
• Handles cyclical job duties throughout the year, including:
• Training holiday temporary employees
• Coordinating security officer processes
• Document transfers
• Additional audits and reports

Knowledge, Skills, and Abilities:

• 2- year college degree or equivalent
• HR, Business Administration
• 1-3 years’ experience in HR Operations, HRIS Administration, or related HR functions.
• Strong understanding of HR Policies, procedures, and regulatory requirements.
• Strong understanding of I-9 regulations.
• Project management experience a plus.
• ADP WorkforceNow
• Remote I-9 software
• Experience with the following programs: E-Verify, WorkBright, and Fountain
• Understanding of how to read and manipulate Smartsheets
• Proficiency with HRIS systems and MS Office Suite
• Excellent verbal and written communication skills in both English and Spanish, with the ability to interact effectively with team members at all levels of the organization.
• Ability to handle multiple priorities in a fast-paced environment.
• Detail-oriented with strong organizational and problem-solving skills.
• Ability to collaborate and provide strong customer support to internal and external customers.
• High level of discretion and professionalism regarding confidential information.