What are the responsibilities and job description for the Escrow Assistant position at Olympic Peninsula Title Company?
Olympic Peninsula Title is seeking a detail-oriented Escrow Assistant to join our team in our Port Angeles office. This position provides essential support to our Escrow Officers and works directly with buyers, sellers, Realtors, lenders, and attorneys to ensure smooth and timely real estate closings.
Key Responsibilities:
- Perform accurate data entry and file maintenance
- Answer incoming phone calls and provide professional client support
- Prepare, copy, scan, and organize documents
- Calculate settlement costs, balance files, and process disbursements
- Order and confirm payoffs, HOA dues, water district fees, and other obligations
- Communicate daily with clients, Realtors, lenders, and attorneys via phone, email, and in person
- Create, send, and manage DocuSign packages
- Perform other duties as assigned
What We’re Looking For:
The ideal candidate is a customer-service professional with exceptional attention to detail and strong organizational skills. You thrive in a fast-paced, deadline-driven environment and can successfully manage multiple transactions simultaneously while maintaining composure and a positive attitude.
Required Skills & Qualities:
- Excellent written and verbal communication skills
- High degree of professionalism and strict adherence to privacy/confidentiality standards
- Strong ability to multi-task and prioritize effectively
- Proven problem-solving skills and flexibility
- Team-oriented with a collaborative, positive approach
Desired Qualifications:
Technical Skills
- Proficient in Microsoft Office (Word, Outlook, Excel) and Windows
- Strong aptitude with numbers and 10-key
- Fast and accurate typing skills
Interpersonal & Communication Skills
- Controlled demeanor: remains calm and professional under pressure while keeping a sense of humor
- Team player who builds strong working relationships with both internal and external partners
- Empathy and patience when working with sensitive or emotional customers
- Active listener who communicates clearly and adjusts style to fit the situation
Experience & Mindset:
A background in escrow, title insurance, or banking is helpful but not required. We provide comprehensive on-the-job training. The successful candidate will be a self-motivated learner who takes initiative, asks thoughtful questions, takes great notes, and is seeking a long-term career opportunity.
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $22 - $24