Quality Supervisor

Position Summary  

Maintains quality policy by developing corrective action plans, supporting documentation systems and administering NCMR program; assures quality products and processes by leading staff, and establishing and enforcing quality standards.  

Primary Responsibilities 

• Maintains quality standards by directing the activities of the quality assurance lab; studying customer requirement, and ensuring products and service meet customer expectations. 

• Leads QA Technician job results by selecting, orienting, training, coaching, counseling and disciplining associates; answering grievances; planning and communicating performance expectations; monitoring and appraising job performance. 

• Responsible for overseeing all QA Inspection personnel and related personnel activities including receiving, on-line and final inspections, calibration, and statistical process control and certification process.  Is responsible for planning, assigning and the direction of projects and work.   

• Maintains quality integrity by ensuring in-process production testing (studying manufacturing methods; devising testing methods and procedures) meet customer requirements; by maintaining standards for the disposition of finished product (devising evaluation tests, methods and procedures).  

• Enhances quality performance and processes by evaluating and improving testing methods, non-conformance reporting (investigating root cause; analyzing all contributing factors and recommending corrective actions), calibration systems, and performance expectations of reports. 

• Establishes and maintains product quality documentation system by writing and updating procedures work instructions and storing and maintaining quality records. 

• Maintains product quality by enforcing quality assurance policies, procedures and government requirements; collaborates with other member of management to develop new product and engineering designs and manufacturing and training methods. 

• Prepares product and process quality reports by collecting, analyzing and summarizing information and trends. 

• Participate on Internal Audit Program by acting as auditor to include scheduling assigned audits, conducting audits, filing information in computer data files, communicating expectations and results of audits to appropriate personnel. 

• Contributes to Company effectiveness by identifying short-term and long-range issues, and completing special projects as required. 

• Monitors progress of investigations and evaluations for non-conforming material issues, customer complaints and NCMRs and reporting for corrective action plans. Investigates, and assists others in investigation of root cause analysis.  Assists in determining corrective action and follow up to determine effectiveness of actions.  

Basic Qualifications 

EDUCATION and/or EXPERIENCE  

• Associates Degree or equivalent combination  

Preferred Qualifications  

• Supervisory experience preferred Supervisory experience preferred 

• 5 years similar experience required 

• 5 years of manufacturing engineering and leadership experience  

Working Conditions  

• Prolonged periods of sitting at a desk and working on a computer  

• Must be able to lift up to 10lbs.  

• Frequent visits to the manufacturing floor.  

Special Requirements  

• Ability to travel (US and internationally)  

• Ability to work evenings and/or weekends