What are the responsibilities and job description for the Business Development Representative position at Oliver Fire Protection & Security?
Oliver Fire Protection and Security is a successful, diversified, family-owned business serving the fire protection community since 1957. Oliver Fire Protection & Security has a well distinguished history of fire protection within the northeast region. Our core values respect our employees’ worth and contributions, emphasize teamwork and offer opportunities for personal and professional growth.
This is a high-impact, high-visibility role. As a critical part of Oliver’s growth and customer retention, this person will proactively create new opportunities to build relationships throughout the Philadelphia territory. As a remote employee, you will travel within your designated territory to meet with potential and existing customers to understand their needs, build rapport, and explore how our fire protection solutions can address their life safety requirements. In this role, you will leverage your prospecting and lead generating experience to create a sales pipeline and close fire alarm and sprinkler inspections sales with the resources and support of a high growth, firmly established industry leader.
Responsibilities:
- Proactively identify, pursue, and maintain a constant pipeline of potential customers via prospecting, networking, social media use, and referral activities within a regional market
- Take the lead in negotiating and closing deals by uncovering and addressing objections and concerns from the customer
- Develop new regional accounts
- Provide strategic insight and guidance to help reach our sales goals, create stronger brands, and foster customer retention
- Analyze competitor’s capabilities and approaches to diminish their impact
- Working knowledge of Customer Experience best practices
- Understand and prioritize work to ensure we exceed expectations of customer satisfaction
- Function effectively in a high paced environment
- Establish broad and deep relationships with strategic customer roles with decision making authority or influence in the organization
- Develop growth plan for all existing customers which includes identifying and securing growth opportunities
- Proactively identify value-creation opportunities for customers
- Accurately track growth opportunities through a Customer Relationship Management (CRM) tool
- Take the lead in communicating direction and progress / status of deals to senior leadership
Qualifications:
- Minimum of 2 years in B2B sales, preferably in the fire protection industry
- Hunter sales experience highly desired
- Demonstrate exceptional time-management skills
- Experience in handling difficult and/or escalated situations
- Demonstrate leadership, decision-making, and team building skills
- Demonstrate strong oral, written and verbal communication skills
- Self-motivated and results-driven
- Proficient in using CRM software
Additional Skills:
- Microsoft Office software
- Ability to interpret building and fire codes
Compensation and Benefits:
- Competitive base salary uncapped commission structure
- Mileage reimbursement
- 100% Company-funded profit-sharing retirement plan
- Paid holiday and vacation time
- Benefits package including medical, dental, life, LTD