What are the responsibilities and job description for the Technical Writer position at Olgoonik Corporation?
Olgoonik is an Equal Opportunity Employer
Overview:
The Technical Writer must possess advanced writing and editing skills to communicate complex technical information clearly and concisely across the SOCOM Information Environment (SIE). This position plays a critical role in standardizing operations by collaborating directly with government service owners and subject-matter experts (SMEs). The candidate will elicit, structure, and refine highly detailed technical workflows into formal Standard Operating Procedures (SOPs), Work Instructions, templates, and other vital program documentation.
Primary Responsibilities:
- Create, format, and edit high-quality Standard Operating Procedures (SOPs), Work Instructions, templates, manuals, and technical reports.
- Conduct interviews and interactive sessions with government service owners, engineers, and subject-matter experts to extract complex technical information and translate it into clear, user-friendly documentation.
- Review, revise, and maintain existing documentation portfolios to ensure consistency, clarity, accuracy, and alignment with SIE standards.
- Design professional layouts, flowcharts, and diagrams using standard documentation suites to visually support complex technical concepts.
- Manage the lifecycle of document revisions, ensuring all stakeholders have access to the latest approved templates and guides.
- Ensure all developed materials adhere to organizational formatting standards, security guidelines, and federal plain-language requirements.
Supervisory Responsibilities:
- N/A
Education and/or Experience:
- Bachelor’s Degree from an accredited college or university (preferably in English, Technical Writing, Communications, Information Technology, or a related field); experience will be considered on a year-for-year basis in lieu of formal education.
- Relevant professional experience, specifically the performance of technical writing and documentation functions in support of a government agency,
Knowledge, Skills, and Abilities:
- Mastery of grammar, technical terminology, and style guides to distill complex IT and engineering data into concise prose.
- Excellent interpersonal communication skills, with a proven ability to ask targeted questions to extract details from busy technical experts.
- Deep proficiency in document creation and design tools, specifically Microsoft Word (advanced formatting and templates), Adobe Acrobat Professional, and Microsoft PowerPoint.
- Basic understanding of IT infrastructure, enterprise environments, and common technical concepts to facilitate productive conversations with technical teams.
- Exceptional attention to detail regarding formatting, version tracking, and consistent terminology.
Certificates, Licenses, Registrations:
- N/A
Security Clearance:
- Must be a U.S. Citizen.
- Must be eligible for and able to obtain and maintain required security clearance/access approvals.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to be able to occasionally stand; walk; sit; use hands and/or fingers to handle, or feel objects, tools or controls; operate office equipment, reach with hands and arms; climb stairs; balance; stoop; kneel; talk or hear; taste or smell. The employee must occasionally lift and or move up to 25 pounds.
Work Environment:
General office environment.
Olgoonik is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local laws. As an Alaska Native corporation, Olgoonik provides hiring preference to Olgoonik shareholders, descendants, and their spouses to the extent allowed by law.