What are the responsibilities and job description for the Service Writer position at Crawford Thomas Recruiting?
AUTOMOTIVE SERVICE WRITER
Location: Tampa / Brandon / Lakeland, FL Area
Pay: $600/Week Uncapped Commission
Schedule: Full-Time | Occasional Saturdays
Benefits: Full Comprehensive Benefits
Experience: Automotive Service or Customer Service Experience
Position Overview
Our client, an established automotive dealership serving the Tampa Bay and Lakeland markets, is seeking a Service Writer to join its team.
You’ll serve as the primary connection between customers and the service department, coordinating repairs while delivering an excellent customer experience.
What You’ll Do
Location: Tampa / Brandon / Lakeland, FL Area
Pay: $600/Week Uncapped Commission
Schedule: Full-Time | Occasional Saturdays
Benefits: Full Comprehensive Benefits
Experience: Automotive Service or Customer Service Experience
Position Overview
Our client, an established automotive dealership serving the Tampa Bay and Lakeland markets, is seeking a Service Writer to join its team.
You’ll serve as the primary connection between customers and the service department, coordinating repairs while delivering an excellent customer experience.
What You’ll Do
- Greet customers and identify their vehicle service and repair needs.
- Create accurate work orders for technicians.
- Schedule and coordinate service appointments.
- Keep customers updated on repair status, timelines, and costs.
- Prepare estimates and explain recommended repairs and services.
- Coordinate with the parts department to ensure parts availability.
- Maintain accurate service, warranty, and repair documentation.
- Identify opportunities for additional beneficial services.
- Resolve customer concerns professionally and efficiently.
- Process invoices, payments, and completed service transactions.
- Customer service or automotive service experience.
- Basic understanding of automotive systems and service processes.
- Strong communication and customer-service skills.
- Ability to explain automotive repairs to customers clearly.
- Strong organization and time-management skills.
- Ability to multitask in a fast-paced dealership environment.
- Dealership management software experience is a plus.
- High school diploma or equivalent required.
- $600/week base pay.
- Uncapped commission.
- Full comprehensive benefits.
- Full-time position.
- Uncapped earning potential.
- Join an established automotive dealership.
- Full benefits package.
- Customer-facing role with opportunities to directly impact service sales and satisfaction.
Salary : $600